I only say that because we work with a company called Edigin who does voice recording. Once we upgraded from version 4.1 to version 7 the connect and disconnect messages being sent were now different. Edigin contacted Cisco, went to the link I provided, payed money I am sure, got accepted to the program and the information was given to them that they needed. In what format or depth, that I do not know but its a starting point.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...