Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Screen Resolution Issue

When opening Attendant Console using a screen resolution of 1680 x 1050, the screens are blank. Lowering the resolution of my monitor fixes the problem. Is there a screen resolution limit?

4 REPLIES
Green

Re: Screen Resolution Issue

CSCsg86050

AC Window Greyed Out when Monitor Set to 1680x1050 resolution

Symptom:

- AC Windows is Greyed Out

Conditions:

- When Monitor Resolution is set to 1680x1050 (WideScreen)

Workaround:

- Change resolution to a lower size, i.e 1280x1024

New Member

Re: Screen Resolution Issue

any word if there is a patch for this yet? Ran into the same issue today...

Bronze

Re: Screen Resolution Issue

The bug is in Assigned state ...that means DE are working on it ...it will be sometime before you get a Fix .....you can contact your cisco account manager if its too urgent

New Member

Re: Screen Resolution Issue

We found this one this morning. Our tech installed nice new 20" LCDs for our receptionists this last night, they run at 1680x1050. I've marked the bug for notifications in my toolkit, but I'm sorta surprised this hasn't been addressed yet.

104
Views
5
Helpful
4
Replies
CreatePlease to create content