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Community Member

Second week of Cisco Call Manager

I just did the CIPT course and i'm setting up a system for 2

5 users

I have configured

Router

Switch

Call Manager 7.01 Business edition

I have phone on my desk 7965 and have the all working showing names etc

Got the softphone working on 32 and 64 bit clients

I have music on hold working

I can't Access voicemail and i configured the services and ran tru the wizard which should have set this up i used the 8000 range when i dial i get busy

How do i activate the voicemail handset button on the phone and get into voicemail

thanks

John

4 REPLIES
Cisco Employee

Re: Second week of Cisco Call Manager

Are the VM ports registered?

What happens if you dial the VM pilot?

Have you already checked CSS and partitions?

Have you assigned the VM profile?

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Second week of Cisco Call Manager

I had no partitions but working on this now

Partition

CSS

and

Route Patterns

Issue is my gateway isn't in the list

When i go into this it says not trusted under the gateway

Hall of Fame Super Red

Re: Second week of Cisco Call Manager

Hey John,

Great work so far

The Steps required for the Integration are shown in this good CUC 7.x doc;

Cisco Unified Communications Manager SCCP Integration Guide for Cisco Unity Connection in Cisco Unified CMBE 7.x

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/cucmbe/guide/cuc7xintcucmbe.html


Cheers!
Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

Community Member

Re: Second week of Cisco Call Manager

Thanks

for the document

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