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Send an emali to user in case of missed call

Hi everyone,

Our customer wouldn't like to miss any calls that comes to the receptionist.

In case of missed call they would like to be notified via email.

Does anyone have any experiences in configuring a feature like this??

Thanks for every hint

Regards

ales

  • IP Telephony
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Send an emali to user in case of missed call

Hello Ales,

There is a feature available for Call Manager Express:

http://tools.cisco.com/squish/1Fa30

Delivering New In-Demand Services

You can enable the following unified communications services from the Cisco Unified Communications Express Services Interface:

Missed-call notification: This service enables profile customization to specify whether you wants to be notified by Short Message Service (SMS) or email message if you miss an incoming call.

For more information about the Cisco Unified Communications Express Services Interface, contact your local Cisco sales representative or visit http://developer.cisco.com/web/ucxapi/home.

I hope it helps,

German

1 REPLY
Cisco Employee

Re: Send an emali to user in case of missed call

Hello Ales,

There is a feature available for Call Manager Express:

http://tools.cisco.com/squish/1Fa30

Delivering New In-Demand Services

You can enable the following unified communications services from the Cisco Unified Communications Express Services Interface:

Missed-call notification: This service enables profile customization to specify whether you wants to be notified by Short Message Service (SMS) or email message if you miss an incoming call.

For more information about the Cisco Unified Communications Express Services Interface, contact your local Cisco sales representative or visit http://developer.cisco.com/web/ucxapi/home.

I hope it helps,

German

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