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Sending a call directly to Voice Mail

If you answer a call and the caller wants to go directly to some ones voice mail how do you do that?

CCM 3.3.5

1 REPLY
Hall of Fame Super Red

Re: Sending a call directly to Voice Mail

Hi Bill,

Here is a document that explains the step by step of how to set this up quite nicely.

Transferring Calls Directly to Voice Mail with Cisco CallManager

From this good doc;

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml

Hope this helps!

Rob

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