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sending call to pstn using unity

MARWA AHMAD
Level 1
Level 1

hi

i have unity 4.0(5), i need to make calls sent directly to e.g 9xxxxxx(a mobile number) during 9am-3pm but after that i need the caller to leave a message

i have tried 2 ways for this

1-in the subscriber made in standard greeting , to go to subuscribers phone nuber , and put in the transfer part the pstn no,and in the closed greating i made it take message

2-creat a callhandler and send the after standerd greating to this handler where is transferd to pstn no

4 Replies 4

chadlincoln
Level 3
Level 3

In step 1, did you create a new schedule reflecting the 9-3 time so it will hit standard during open and closed during closed?

Brandon Buffin
VIP Alumni
VIP Alumni

You will need to modify the Restriction Table to allow transfer to an external number. Unity admin > Call Management > Restriction Tables.

Hope this helps.

Brandon

Chris Deren
Hall of Fame
Hall of Fame

Make sure your restriction table in Unity allows 9XXXXXXX access.

HTH,

Chris

thank u all

yes i did allowed the pattern 9xxxxx

and it is working

but what i am thinking of is that it can be done in the subscriber without using the handlerm, an i wrong or missing somthing

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