Our Call Centre manager wants the ability to send SMS messages to customers if we need to update them on changes to travel times etc and wants to know what SMS functionality is available to us with our current Cisco setup.
We are running CallManager 4.1(3) IPCC Express 4.0(4) and Cisco Unity 5.0.
Is this something configurable utilising our current setup or do we need to look at third party products.
Does anyone know of products that integrate into Cisco for this purpose.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...