Service Statistics Monitor shows "No Monitor Elements to report on"

[Jason Aarons]

Using Service Statistics Monitor 1.0

Under Views > Reports > I click a report and get "No Data Available", then in red below it "No Monitor Elements to report on".

My SSM Agent is green to CUOM/CUSM. The status shows success. My CUOM has data from CallManagers, etc.

[irisrios]

Reports were not available from CUSSM because the source may not configured on CUOM.

[leorob123]

Hi,

I have configured all data perfomance to CUOM 2.1 side, but no data I'm still receiving on CUSSM 1.1.

I configured the Performance Polling on the Voice Utilizzation Settings for the devices, but no data receiving.

Jason, did you solved ?

Any helps would be appreciate.

Leonardo

[animeshpatel]

I am having the same issue, did you find resolution to this problem? Please share.

[Chris Bomba]

Did you generate the report?  If you are looking at a monthly report, there won't be any data yet because the report wasn't generated yet.  Go into

Edit and click through till you see Finish.  There will be a checkbox right above there and click that to say generate report then click finish.

[jaso]

After making changes in OM performance polling, make sure to do rediscovery of OM again from SSM > Administration > Show > Discover