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Services-"XML Error [4]: Parse Error".

                    We are using a third party app to display adds on 1200 + 7970s. The adds rotate at 45 second intervals and for the most part they have worked as designed for a few years now. Occasionally a phone willl be found stuck on the Services-"XML Error [4]: Parse Error" screen. I have a test phone on my desk which has been found on this screen every morniong for the past four days.

Is this error generated by the phone or URL server? 

CUCM 8.6.2.22900-9, Load SCCP70.9-3-1SR1-1S

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