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New Member

Set max. # of messages in Unity mailboxes

Hi All,

We got a request from one of our users to cap the maximum number of new voicemails on their phone at 15 messages. If there was 15 messages in there, nobody would be allowed to leave any more until the older ones were cleared out.

Does anyone know if this is possible? I see the setting in Unity that allows you to cap the maximum number of seconds that a message can be, but this doesn't address the situation.

Thanks.

Here are the software versions for our Unity server:

Software  Versions

Cisco Unity Version4.0
Build Number4.0(4) SR 1
Windows Server VersionMicrosoft Windows 2000 build 2195 (Service Pack 4)
System Administrator DLL4.0.4.196
AVLOGMGRSVR4.0.3.106
AVRESLOADERSVR4.0.2.50
DOH4.0.3.239
AvResMgr4.0.3.46
AvMiuSvr4.0.4.157
AVVIRTUALQUEUESVR4.0.3.21
AVSASCHEDULERSVR4.0.3.38
AvRulerSvr4.0.3.86
AVARBITERSVR4.0.3.207
AVCONVENGSVR4.0.3.78
AvPhraseServerSvr4.0.3.61
AVPAGERCONVSVR4.0.3.99
AVFAILURECONVSVR4.0.3.34
AVCONVMGRSVR4.0.3.78
AVDOHMMSVR4.0.3.1
AvStatMonSvr4.0.2.104
AVTrapSVR4.0.3.68
AVRSASVR4.0.3.20

Everyone's tags (3)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Set max. # of messages in Unity mailboxes

All you can set is the maximum number of seconds and the mailbox quota in Exchange.

Each codec already takes a certain amount of disk space per minute so you can do the math.

However you would need to assume all users will use ALL their fixed time for this to work.

ie. You set messages for 60 seconds and allocate necessary space for 15 messages.

But users leave messages of only 30 seconds. Then you can leave 30 messages as each message is only half of what you expected.

And the math is for any other number of seconds below 60 if that's what you expect. If they leave only 40 seconds, again, they'll get more than 15 messages.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
2 REPLIES
Cisco Employee

Re: Set max. # of messages in Unity mailboxes

All you can set is the maximum number of seconds and the mailbox quota in Exchange.

Each codec already takes a certain amount of disk space per minute so you can do the math.

However you would need to assume all users will use ALL their fixed time for this to work.

ie. You set messages for 60 seconds and allocate necessary space for 15 messages.

But users leave messages of only 30 seconds. Then you can leave 30 messages as each message is only half of what you expected.

And the math is for any other number of seconds below 60 if that's what you expect. If they leave only 40 seconds, again, they'll get more than 15 messages.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Set max. # of messages in Unity mailboxes

Awesome, thanks for the quick reply and thorough explanation.

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