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New Member

Setting up Attendant console

Hi. I have never set up an attendant console and am having problems finding out how to do it online. I find some cisco pdf's that reference it but none specifically how to set up call manager for it and the PC, installing the app etc. This is for cm 6.0.1 and Unity Unified 5.0. Maybe Im putting in the wrong search criteria?

Thanks for pointing me in the right direction.

Bob

3 REPLIES
Silver

Re: Setting up Attendant console

The attendant console installs on a PC with IP connectivity to the Cisco CallManager system. The attendant console works with a Cisco IP Phone that is registered to a Cisco CallManager system. Multiple attendant consoles can connect to a single Cisco CallManager system.

The application registers with and receives call-dispatching, login, line state, and directory services from the Cisco Telephony Call Dispatcher (TCD) service.

http://cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_0_1/ccmcfg/b04ccmac.html

Cisco Employee

Re: Setting up Attendant console

Attendant Console

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/6x/apps.html#wp1044119

BTW

under CUCM 6 there is no TCD, it's Cisco CallManager Attendant Console Server

HTH

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Re: Setting up Attendant console

I created the attached document for some of my previous customers, hopefully it will be useful for you.

Hope it helps.

//Jorge

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