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Setting up CDR records

Michael Ricci
Level 1
Level 1

I am new to CDR and and trying to set it up to get an idea of how many calls are occuring over the LAN and over trunks. I set up CAR and logged into the interface, but I am not pulling any records.

What parameters do I need to set up to start compiling records of numbers called?

Also, I set up CDR on my unclassified network, but wheneven I try to login to ART, it can't find the webpage. I restarted the WWW service and IIS, but still no luck, any ideas?

1 Reply 1

Thomas Dominic
Cisco Employee
Cisco Employee

Hi Micahel,


These should help you,



Setting up CDR -  http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_0_1/ccmsrva/sacdrm.html


Parameters you need to set - Click here to download the file


Common problems in CDR - Click here


HTH


Regards


Thomas Dominic

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