Forgive me as I'm only a CCENT, I dont know an extensive amount about routers. We have a router in our San Diego office. We have had an ongoing problem with people getting busy signals when they call. We have had a few router consultants look and give us a generic answer that its a resource problem. We have 23 lines available. When I look at the router using the following command "show voice call sum | inc 0/0/0:23", I have never seen more than 11 calls on at a time.
Since we obviously can sit there and run the command all day long is there a way to have the router alert us if it reaches say 75% utilization? If not, is there a way to have the thing run the command every minute or so and send us the response. That way we can see if its reaching capacity.
It looks like Cisco RTMT is the tool I want to use. I have installed it to my machine. To launch it you have to point it to our Call Manager which is located in our Datacenter. Now that I have the tool up, how do I drill down to the specific router I want to monitor?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...