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Setup call pickup group using SIP, CUCM and a non-cisco phone

Hello guys,

I was wondering if you could advice regarding above subject.

I have a GrandStream phone that has been registered on CUCM using sip protocol and its working properly.

The thing now is that I want to enable call pickup feature and I can't find the way.

On CUCM when I navigate to Device->Device settings->Sip profile the only think related to call pickup group is a label "Call pickup URI: x-cisco-serviceuri-pickup".

Is it possible to setup call pickup feature on a non-cisco phone?

3 Replies 3

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

The generic third party SIP phones can not do call pickup. Many enterprise call features work with the vendor's phone, call pickup is one of them.

HTH

Manish

Did we get a work around on this can we setup group Pickup directory numbers.

Hi everyone,

Is it independent of CUCM version? In any version work?

BR
Pablo

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