08-15-2008 11:01 AM - edited 03-15-2019 12:39 PM
How do I setup my phones so that users can get an outside operator. When I say outside operator I mean at&t operator.
Thanks
08-15-2008 11:41 AM
CUCM? CME? version?
please always include that information when asking for assistance
basic steps would be to create a dial-peer or route patterns to outside world and use a translation pattern or translation rule to change the number to PSTN, pretty easy
HTH
java
if this helps, please rate
08-15-2008 11:42 AM
CUCM 4.1 Sorry
08-15-2008 11:47 AM
k, basic steps would be
decide the number they will dial for operator, if it's going to be 0 then just create a route pattern 0 and send it to the PSTN.
if something else then you can use a translation pattern or the route pattern directly, there is nothing weird on setting this. it's going to be like any other PSTN call
dial , match a route pattern, send it to PSTN
HTH
java
if this helps, please rate
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