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New Member

Setup phones to get an outside operator

How do I setup my phones so that users can get an outside operator. When I say outside operator I mean at&t operator.

Thanks

3 REPLIES
Cisco Employee

Re: Setup phones to get an outside operator

CUCM? CME? version?

please always include that information when asking for assistance

basic steps would be to create a dial-peer or route patterns to outside world and use a translation pattern or translation rule to change the number to PSTN, pretty easy

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Setup phones to get an outside operator

CUCM 4.1 Sorry

Cisco Employee

Re: Setup phones to get an outside operator

k, basic steps would be

decide the number they will dial for operator, if it's going to be 0 then just create a route pattern 0 and send it to the PSTN.

if something else then you can use a translation pattern or the route pattern directly, there is nothing weird on setting this. it's going to be like any other PSTN call

dial , match a route pattern, send it to PSTN

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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