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Shared In/Out going PSTNs/FXOs

I have:

1. 2821 router running IOS 12.4, CME 4.1.

2. PSTN lines coming into my routers FXO cards to cover 3 tenants.  Tenants 1 & 2 share staff, Tenant 3 solo.

3. All lines go to an Automated Attendant (AA) to check for Office operating hrs then nominaly goes to receptionist (via connection plar opx)

Questions:

1. Since Caller ID (CID) is a active I can view whom is calling but not on to which incoming line.  Can I add an "8" or "5" prefix to the CID so staff can determine whom is calling and give proper verbal greeting?  I have line buttons assigned so some staff can determine...but off hrs a hunt-group hits staff w/out that line button.  Also the staff uses the redial button so the 5 and 8would help.  Currently I do have a "9" and "91" enabled for all calls for this purpose...but I need to get instructions on how to add the prefix on voice-ports.

Here is what I currently use:

voice translation-rule 1

rule 1 /^202\(.......$\)/ /9202\1/

rule 2 // /91/

2. For outgoing calls I need to assure that the 3 tenant is using the proper outgoing PSTN voice-port.  Right now I am controling that w/ dial-peer voice command.  On one common phone system anyone can use 5, 8 or 9 for outgoing calls....I need to assure tenant 3 cannot use tenant 1 & 2's outgoing voice lines and vice versa.  Is there a outgoing voice pool trunk group to create or other way to accomplis this?  Is this what I should be attempting?...see below. 

voice-port 0/0/0

connection plar opx 200 (AA)

trunk-group A

caller-id enable

voice-port 0/0/1

connection plar opx 200 (AA)

trunk-group A

caller-id enable

voice-port 1/0/0

connection plar opx 300 (AA)

trunk-group B

caller-id enable

voice-port 1/0/1

connection plar opx 105 (Tenant 3)

trunk-group C

dial-peer voice 1 pots

destination-pattern 9T

trunkgroup A

dial-peer voice 2 pots

destination-pattern 8T

trunkgroup B

dial-peer voice 3 pots

destination-pattern 5T

trunkgroup C

ephone-dn 10   

number 101

truck-group A

truck-group B

ephone-dn 15

number 105

trunk-group C

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1 REPLY
Hall of Fame Super Gold

Shared In/Out going PSTNs/FXOs

With FXO, there is no point in manipulting called number to know which number they called, becasue that info is not there.

You do everyhthing with the plar destination.

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