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Shared Line appearance UCM ver 7.0.2

Hi,

can any body advise on any issues with shared line appearance on UCM version 7.0.2.

regards

Ian.

5 REPLIES
Hall of Fame Super Red

Re: Shared Line appearance UCM ver 7.0.2

Hi Ian,

Make sure the second phone is in the same Partition as the first phone and you shouldn't receive this error.

Cheers!

Rob

Cisco Employee

Re: Shared Line appearance UCM ver 7.0.2

Let me guess, you're trying to configure shared line on primary line?

Shared Line Restrictions

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmsys/a03dn.html#wpxref37374

Do not configure shared-line appearances on the primary lines of the phones; for example, if two phones have a shared-line appearance, only one of the phones should have the primary line configured as shared (the other phone should have the secondary line configured as shared).

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Shared Line appearance UCM ver 7.0.2

Java,

Thanks for the update. Ideally I wanted to config shared line appearance on Line 2 of both phones and be able to make use of the CFA softkey. However It appears that I can only achieve this on Line 1 as the CFA key is not available on Line 2.

Ian.

Cisco Employee

Re: Shared Line appearance UCM ver 7.0.2

Indeed, CFA on phone only works on Primary line.

You can use CCMUser to set CFA for any other line

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Shared Line appearance UCM ver 7.0.2

Java,

Thanks for the confirmation.

Ian.

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