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Shared Line appearance UCM ver 7.0.2

iwearing
Level 1
Level 1

Hi,

can any body advise on any issues with shared line appearance on UCM version 7.0.2.

regards

Ian.

5 Replies 5

Rob Huffman
Hall of Fame
Hall of Fame

Hi Ian,

Make sure the second phone is in the same Partition as the first phone and you shouldn't receive this error.

Cheers!

Rob

Jaime Valencia
Cisco Employee
Cisco Employee

Let me guess, you're trying to configure shared line on primary line?

Shared Line Restrictions

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmsys/a03dn.html#wpxref37374

Do not configure shared-line appearances on the primary lines of the phones; for example, if two phones have a shared-line appearance, only one of the phones should have the primary line configured as shared (the other phone should have the secondary line configured as shared).

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Java,

Thanks for the update. Ideally I wanted to config shared line appearance on Line 2 of both phones and be able to make use of the CFA softkey. However It appears that I can only achieve this on Line 1 as the CFA key is not available on Line 2.

Ian.

Jaime Valencia
Cisco Employee
Cisco Employee

Indeed, CFA on phone only works on Primary line.

You can use CCMUser to set CFA for any other line

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Java,

Thanks for the confirmation.

Ian.

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