I have a director asking for something I'm not sure is possible. We are running CCM v6.0 on Cisco 7961's. I have 2 users with their own DN's as well as a shared line between them. When a call goes to that line, it rings on both phones. The director wants to change it where phone 1 rings for a few seconds, then if nobody picks up, phone 2 rings for a few seconds. If it is not picked up still, it goes to voicemail of that shared number, Is this possible in a shared line configuration or at all in any other sort of config? I'm still kinda green at this.
Thanks to both of you. Especially for the link. I will try the partition as I'm sure the director and those answering the phones will like seeing the same number still on the phone. I appreciate the quick responses.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...