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Shared Line disable Ring In Caller ID on second phone?

Jason Aarons
Level 6
Level 6

I have a Secretary and Manager using a Shared Line that has a DID.  When call comes  (Ring In) into Manager’s phone it shows my cell phone’s Calling Party Name/Number on his 7965 display and on the secretaries 7965.  Is there a way to prevent name/number from showing on the Secretaries’ phone during Ring In?

I turned on Privacy for the Manager phone but during Ring In I still see my mobile phone/name showing up on the Secretary phone.  Seems Privacy should also disable during Ring In.

Is there an existing bug id or existing PERS request?

I’d prefer not to use IPMA, and I’m not sure IPMA would resolve this

1 Reply 1

Gajanan Pande
Cisco Employee
Cisco Employee

What is the complete CUCM version ?

GP.

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