Setting Up Alternate MWIs for Extensions on the Same Phone System
Cisco Unity can activate alternate MWIs for extensions on the same phone system. Note that depending on the phones and phone systems, some additional phone system programming may be necessary. Refer to the installation guide for the phone system.
To enable alternate MWIs for extensions on the same phone system, do the following procedure for each subscriber who needs alternate MWIs.
To Set Up Alternate MWIs for Extensions on the Same Phone System
Step 1 In the Cisco Unity Administrator, go to the applicable Subscribers > Subscribers > Messages page.
Step 2 Confirm that the Use MWI for Message Notification check box is checked.
Step 3 Click the Add button located beneath the MWI Extensions table to add a row to the table. By default, the first row in the table contains an "X" to indicate the primary extension assigned to a subscriber. If you want one more extension and do not need to activate the MWI on the primary extension, you can also modify the first row.
Step 4 Enter the applicable extension in the Extension field of the table. MWIs are automatically enabled for all rows in the table. When entering characters in the MWI Extensions table, consider the following:
Enter digits 0 through 9. Do not use spaces, dashes, or parentheses.
Enter , (comma) to insert a one-second pause.
Enter # and * to correspond to the # and * keys on the phone.
We use Unity Connections. I followed your notes (and read the doc). I added a second MWI to my user account, by using the extension of the shared voicemail box. I then left a test message in the shared voicemail box.
When I look at the actual shared voicemail extension directly, the MWI says it's on.
But when I go to my user account, and look at the MWI, the new one for the shared voicemail extension says off.
I double checked my extension #s. Anything else I could be missing?
Good catch. That was the problem. I had it reversed.
It works now -- it lights my phones MWI. One question though. Unity asks for a "Display Name*" but it doesn't seem to use that. My phone just lights my MWI, and my personal line shows the envelope icon.
Is there any way to differentiate between personal line voicemail and the shared box?
Go to Message Waiting Indicators in the desired mailbox that you want to know when a message is there. click add to add the desire extension that you want the MWI light to light up... Description is for your reference and will not display on the phones...
Works nicely for up to 10 notifications.
Now when an end users phone lights up; they will not know what voicemail box lit up the light without having to check each mailbox that has a MWI rule on their phone.
Might be confusing for the end user, and give you greif down the road as end users change. Unless you have some sort of process down for checking voice messages your user could get lost in not understand that the same light for their personal voicemail is also lighting for a group mailbox or another individuals mailbox.
Now if Cisco could come up with some txt that can be displayed on the screen to say a voicemail msg arrived on Mailbox XXX; now that would be cool...
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
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proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...