A customer has an internal "First Response" capability in their plant that is called for some emergencies. The First Responders are called via the paging system.
Their old phone system allowed them to press a key and use a continuous DTMF tone as an "attention getter" during these calls. Their new CME won't do this, accessing the paging system via ATA-186 port. The short duration of the tones doesn't do much for them.
I've duplicated it myself and can find no way to accomplish what their old system did.
Has anyone had a similar issue that would have a suggestion, or a workaround, that might help?
As long as it would play the tone in an already established call to the paging system it would be better than what they have today. Four seconds is a fair amount of time, and they could repeat it if they felt it was necessary.
I haven't had a need to use the IVR for anything yet. Would you have an example config, or could you describe how it would work?
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