I have a setup with a UC520 and some 7941 phones. 2 main phone numbers and 2 departments. I would like to show the department name on the phone when it rings, so the person who answers the phone knows what to say :). Is that possible?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...