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Siemens-CCM-Exchange

Hi Guys

I have a issue with calls coming from my Siemens PABX to my MS Exchange Voice mail system.

My setup is as follow,

CCM ver7.1.3

Exchange 2010

Siemens PABX

My PSTN is connected to my Siemens PABX, The Siemens connects via 2 Qsig trunk to my CCM.

I have a IP Sip trunk from my CCM to my MS Exchange Server.

Calls from CCM system to Exchange works without any issues but when I call from a Siemens extension I get the following error on my gateway.

Could you guys please assist.

!

!

!

May  4 14:27:40.031 SAST: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x0039

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA9838F

                Exclusive, Channel 15

        Facility i = 0x91AA068001008201008B0100A1200202371006042B0C0900A114040F4A555354494E204D41525348414C4C020101

        Calling Party Number i = 0x0083, '9086'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '13706'

                Plan:Unknown, Type:Unknown

        High Layer Compat i = 0x9181

May  4 14:27:40.047 SAST: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x8039

        Channel ID i = 0xA9838F

                Exclusive, Channel 15

May  4 14:27:40.103 SAST: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8  callref = 0x8039

        Facility i = 0x91AA06800100820100A10B02010106042B0C09018400

        Progress Ind i = 0x8088 - In-band info or appropriate now available

May  4 14:27:40.243 SAST: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8  callref = 0x8039

        Facility i = 0x91AA06800100820100A10B02010206042B0C09028400

        Connected Number i = 0x80, '13706'

May  4 14:27:40.255 SAST: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x8039

        Cause i = 0x8090 - Normal call clearing

vgzajhb01#

May  4 14:27:40.315 SAST: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8  callref = 0x0039

May  4 14:27:40.319 SAST: ISDN Se0/0/0:15 Q931: TX -> STATUS pd = 8  callref = 0x8039

       Cause i = 0x80E2 - Message not compatible with call state or not implemented

        Call State i = 0x0B

May  4 14:27:40.367 SAST: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x0039

        Cause i = 0x8090 - Normal call clearing

May  4 14:27:40.379 SAST: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x8039

2 REPLIES
Super Bronze

Re: Siemens-CCM-Exchange

Hi

The call originates from Siemens, but you see CCM send out the disconnect immediately after the connect:

May  4 14:27:40.243 SAST: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8  callref = 0x8039

        Facility i = 0x91AA06800100820100A10B02010206042B0C09028400

        Connected Number i = 0x80, '13706'

May  4 14:27:40.255 SAST: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x8039

        Cause i = 0x8090 - Normal call clearing

This is virtually always a problem with media - check over the gateway configuration (regions etc) to ensure that it is able to connect to Exchange using the correct codec.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Super Bronze

Re: Siemens-CCM-Exchange

Ah - also, as the error you highlighted appears after the disconnect/disc_ack exchange, I wouldn't be too concerned about it. The call is already

over.

You do often see that sort of message as CCM or the other end don't fully agree on or implement all the possible QSIG messages...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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