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Silent monitoring & recording with CUCM 6.0

Hi all,

Has anyone ever configured CUCM for silent monitoring & recording (as the link below describes)

http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.0.1/features_apps/CMmonrec.html#wp1000880

I don't know whether the information provided by the article above is correct or not and how to configure the CUCM for doing that task.

hoanghiep

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