I've done the following thing. I hope it's the correct logic of doing this, because I'm very new at configuring a cisco router:
I created an extension 9000(For GDM). Forwarded it to Voicemail(1999). Then I forwarded busy and noan of the 2 phones I have, 1023 and 1024 to extension 9000. Now everything gets forwarded to 9000 if busy or noan.
Ephone 1023 and 1024 can access GDM by entering their extension number at voicemail then press option 9 for GDM or directly enter 9000 and end up in GDM. But when I access 9000 directly I have to enter a password, but I don't have one set for this extension. I tried creating a new user and associate the user with 9000, but then I got the message that my group already had 9000 extension assigned to it. I hope you understand what I'm trying to say.
Good stuff my friend! You are right on the money here. There is no direct access to GDM style mailboxes, you can only get to them via a "personal" mailbox as you have discovered :)
General delivery mailbox (GDM)-This mailbox is assigned to a group of users. (See "Adding and Modifying a Group" for the definition of group members.) All members in the group have access to the mailbox. When a caller leaves a message in this mailbox, no MWI is turned on. Instead, when a member logs in to the ***personal mailbox, the mailbox menu allows the member to access the messages in each GDM to which the member belongs. Only one person can access the GDM at a time. After the first person saves or deletes a message in the GDM, the message is no longer played as "new" for any subsequent members.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...