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Single Inbox and Exchange 2003 - Webdav

We did a Unity to Unity Connection migration and turned on Single Inbox feature with Exchange 2003.

when i leave a new voicemail message the MWI lights and the email is sent to outlook

as soon as the message arrives in outlook the MWI light goes off (prior to opening or listening to the message)

does anybody have any thoughts on why connection thinks it should turn off the MWI.

also, not sure if i am using the correct message actions on the UM service.

the message action for email is set to accept and relay.

does anybody have anything on which one is ideal for exchange 2003?

been looking around but havent found anything definitive...thanks in advance!

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