What is the expect behavior when SNR is enabled and configured for a user? I have it working on my test account. Someone dials the DID of the IP phone, it rings both phones, I can answer my cell phone and see the IP phone connected to remote destination.
but if the remote destination does not answer, it goes to the remote destinations voicemail. Is that expected?
Also, it seems to be delayed when I call the deskphone. It takes about 5 rings for it to finally ring my cell phone. Normal or is there an adjustment?
You need to adjust the timers for the remote destination. If you reduce the remote destination ring timer, the call will be pulled back to CUCM before the remote's voicemail picks up.
As for the dely to ring the cell phone, there is another timer that governs this (remote destination delay ring timer, I believe). I find that I have to play with these timers to get everything working how I want it.
what do you tell end users? I can have the call ring 4 times on the cell phone, but if they hit ignore on the cell phone, it goes to the cell phone voicemail correct? If the cell phone does not answer after 4 rings, it should go back to the unity system correct?
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