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New Member

single number reach on cme - softkey mobility is not working

Hi,

I've cme 8.6 installed on a cisco router 2921, ipphone are 7942G and 7962G, I've configured SNR, but when i want to use the softkey mobility to activate and deactivate SNR I've an issue it does not work. Have you got any ideas ?

My ephone-template is like that :

ephone-template  1

url-button 4 snr

park reservation-group 2

service phone webAcess 0

transfer max-length 13

softkeys idle  Redial Cfwdall Pickup Newcall Join Dnd Mobility

softkeys connected  Hold Endcall Park RmLstC Select Trnsfer TrnsfVM Confrn ConfList Mobility Flash

after-hours exempt

codec g711alaw

ephone-dn  11  dual-line

number 130

label LOUBAT Sabine - 130

description LOUBAT Sabine

name LOUBAT Sabine

mobility

snr 0685220037 delay 4 timeout 15

call-forward busy 8888

call-forward noan 8888 timeout 15

mwi sip

ephone-template  1

url-button 4 snr

park reservation-group 2

service phone webAcess 0

transfer max-length 13

softkeys idle  Redial Cfwdall Pickup Newcall Join Dnd Mobility

softkeys connected  Hold Endcall Park RmLstC Select Trnsfer TrnsfVM Confrn ConfList Mobility Flash

after-hours exempt

codec g711alaw

the command mobility is added in ephone-dn

ephone-dn  11  dual-line
number 130
label TEST- 130
description TEST

name TEST

mobility
snr 06xxxxxxxx delay 4 timeout 15
call-forward busy 8888
call-forward noan 8888 timeout 15
mwi sip

Best regards,

Ludovic GUYOMARD

4 REPLIES

single number reach on cme - softkey mobility is not working

I think you have 2-points here

1- you should use cfwd-noan in the snr command that "call-forward noan" is restricted

2- I think your mwi will work without mwi-sip ,, if the above sol didn't help,, try removing also this mwi-sip

Regards

New Member

single number reach on cme - softkey mobility is not working

Hi

In fact the feature SNR is working but I'm unable to use the Mobility Soft key to activate or deactivate SNR on an IP PHONE 7942G/7962G.

How can I make the Mobility soft key operationnal ?

Best regards,

single number reach on cme - softkey mobility is not working

Certainly it is a fw bug

try to upgrade the IP Phone fw and check

Also I think the above 2-points need to check also

Regards

New Member

HI,I know this is a old post

HI,

I know this is a old post.

Did you find any solution? I have the same problem with a Cisco 7965G. SNR is working, but the Mobility Softkey dosent work. Cannet activate or deactivate SNR.


Best Regards
Jonas

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