I'm configuring a SNR (Single Number Reach) for a CUCM 8.6 but i have a lot of ancient IP Phones (7905G, 7912G, 7940G, 7960G) and i am not sure if this feature is supported in these IP Phones because when i tried to make the template for softkey and applied it to the ip phone, the mobility softkey wasn't available.
Do you know if exists any available document with a feature matrix for these ip phones?
I have understood that "Unified Mobility" is way to configure a SNR (Single Number Reach) and following this theory, i need to know if these IP Phones support this configuration.
I'm using Skinny as the control protocol for the ip phones and they are registered in a CUCM 8.6. The thing is, i dont know if its a problem of firmware, cucm software or a problem of hardware (because i can't use the mobility softkey in any of these ip phones because the softkey never have been appeared on the template).
If you have any suggestions or information, please let me know.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...