I have configured single number reach on CUCM 188.8.131.52000-1. The Single number reach is working perfectly fine except in the following scenario.
Outside caller dials the DID. The call rings on desk phone and the mobile phone. The mobility user picks the call from the Mobile phone. The call is than transferred to the desk phone using mobility feature. The caller than tries to transfer the call back to the cell phone by pressing the mobility softkey we get an error " mobile number error". This is the same cell phone the call was transferred from. Any help on this problem is much appreciated.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...