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Community Member

SIP 500 Error on CUBE and CUCMBE

So Inbound calls works fine with no issues, however outbound I'm getting a busy signal when I dial out to the PSTN, not your typical CSS fast busy but busy like someone who does not have call waiting. Here are the debugs below.

*Sep  1 15:33:16.855: //10/38360D000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 500 Internal Server Error

Via: SIP/2.0/UDP 192.168.1.8:5060;branch=z9hG4bK12d271b8c5e

From: "user - 1000" <sip:2089013875@192.168.1.8>;tag=645~82127680-9903-4752-ad60-3545686b7a7f-25789895

To: <sip:+17705000140@192.168.1.3>;tag=1DD304-1CA2

Date: Sun, 01 Sep 2013 15:33:16 GMT

Call-ID: 38360d00-2231532b-11c-801a8c0@192.168.1.8

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=44

Content-Length: 0

192.168.1.3= CUBE

192.168.1.8= CUCMBE

v=0

o=CiscoSystemsCCM-SIP 645 1 IN IP4 192.168.1.8

s=SIP Call

c=IN IP4 192.168.1.3

t=0 0

m=audio 19426 RTP/AVP 18 101

a=rtpmap:18 G729/8000

a=ptime:20

a=fmtp:18 annexb=no

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

SIP trunk between CUCMBE and CUBE are MTP codec method is 711ulaw, in my Regions my CUBE is set to g729r8, and phones are set to 711ulaw. I'm not sure what's happening but it's very frustrating.

Anyone can be of assistance?

2 ACCEPTED SOLUTIONS

Accepted Solutions
VIP Super Bronze

SIP 500 Error on CUBE and CUCMBE

Looking at your config..The outbound dial-peer that is matched is configured as follows

dial-peer voice 101 voip

description 10-digit local calls to Intelepeer

destination-pattern ^[2-9]..[2-9]......$

session protocol sipv2

session target sip-server------------------------------------

session transport tcp

voice-class sip early-offer forced

voice-class sip profiles 100

dtmf-relay rtp-nte

no vad

From your config, the destination-pattern is pointing to a sip-server, however there is no configuration on your gateway to define the ip address of the sip server. This is configured under sip-ua

voice service voip

sip-ua

sip-server ipv4:10.10.10.10--------------where 10.10.10.10 is the ip address of given to you by your ITSP

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
VIP Super Bronze

SIP 500 Error on CUBE and CUCMBE

Glad I could help, dont forget to rate useful posts though!

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
11 REPLIES
VIP Super Bronze

SIP 500 Error on CUBE and CUCMBE

you will need to send the full debug ccsip messages. Also include your sh run. pls attach them

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Community Member

Re: SIP 500 Error on CUBE and CUCMBE

                   Check attachments.

VIP Super Bronze

SIP 500 Error on CUBE and CUCMBE

Kenneth,

Th gateway is not sending out the INVITE..I need the sh run of the gateway to see your setup...What is the call flow?

Is this sip to sip or sip to ISDN?

cucmbe--sip----cube--sip--itsp?

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Community Member

Re: SIP 500 Error on CUBE and CUCMBE

What is your email address?

Sent from Cisco Technical Support iPhone App

Community Member

Re: SIP 500 Error on CUBE and CUCMBE

Call flow is ITSP->CUBE->CUCMBE->IP Phone.

Sent from Cisco Technical Support iPhone App

Community Member

Re: SIP 500 Error on CUBE and CUCMBE

You had the call flow correct.

Sent from Cisco Technical Support iPhone App

VIP Super Bronze

SIP 500 Error on CUBE and CUCMBE

You can send the config to me via PM..just send me a private message

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Community Member

SIP 500 Error on CUBE and CUCMBE

Please check PM.

VIP Super Bronze

SIP 500 Error on CUBE and CUCMBE

Looking at your config..The outbound dial-peer that is matched is configured as follows

dial-peer voice 101 voip

description 10-digit local calls to Intelepeer

destination-pattern ^[2-9]..[2-9]......$

session protocol sipv2

session target sip-server------------------------------------

session transport tcp

voice-class sip early-offer forced

voice-class sip profiles 100

dtmf-relay rtp-nte

no vad

From your config, the destination-pattern is pointing to a sip-server, however there is no configuration on your gateway to define the ip address of the sip server. This is configured under sip-ua

voice service voip

sip-ua

sip-server ipv4:10.10.10.10--------------where 10.10.10.10 is the ip address of given to you by your ITSP

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Community Member

Re: SIP 500 Error on CUBE and CUCMBE

Yes I discovered that when I got home today. I thought it was in the config but it wasn't. I applied it to my config and all is working. Thank you for assisting me with this.

Sent from Cisco Technical Support iPhone App

VIP Super Bronze

SIP 500 Error on CUBE and CUCMBE

Glad I could help, dont forget to rate useful posts though!

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
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