11-06-2013 06:44 PM - edited 03-16-2019 08:16 PM
Hi,
We have just moved from ISDN to SIP, and now we have issues that calls are dropping , busy tone and drops when transfering calls. We are using CUCM 8.6 and CUBE (2911 series router). please see attached debugs for more information. I would really appreciate if anyone could help.
Thanks a lot.
Kind Regards
Rohit.
11-06-2013 08:15 PM
Please let me know for which issue you captured the debug (call drop or call busy or call drop for transfer). what is the calling number, called number and time of call (tranferred destination for call transfer issue)
11-06-2013 08:35 PM
Hi Suresh,
I captured these debugs yesterday for all these issues mostly call drops. Some of the called numbers are 9512, 9534,9513. I am not sure of the time however if you look at the debug you will see the information about these numbers.
Thank You,
Kind Regards
Rohit Mangotra.
11-06-2013 09:24 PM
Please condense your debugs and attach again.
Thanks
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11-07-2013 02:39 AM
I looked through all the logs and none of the called numbers were found in all the three logs..9512,9513,9534
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"opportunity is a haughty goddess who waste no time with those who are unprepared"
11-07-2013 06:09 PM
Thank you all guys. It is all working now. The issue was with our Telco they had chaged the duplex and speed without letting us know. So know we changed it and is working fine now. Thanks once again for your time and support.
11-07-2013 07:09 PM
..That happens a lot with Telco's! (alledgedly)
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