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Community Member

SIP call forwarding fails. Normals calls work fine.

Hi all,

I have a cube setup, all normal in and out calls work fine, but I cannot get call forwarding to work at all.

Could you please look at my debug and give me some tips?

here is a debug ccsip messages

004222: Nov  2 02:30:04.342: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:0466920696@10.60.0.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK21e1220f8742

From: "PRG PTY LTD" <sip:??????1140@10.60.5.11>;tag=9885~49b43adb-ee23-476a-8c5c

-4333411bcb17-29044288

To: <sip:0466920696@10.60.0.10>

Date: Wed, 02 Nov 2011 02:30:04 GMT

Call-ID: 910aa380-eb01ab2c-208a-b053c0a@10.60.5.11

Supported: timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

User-Agent: Cisco-CUCM8.5

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,

NOTIFY

CSeq: 101 INVITE

Expires: 180

Allow-Events: presence, kpml

Supported: X-cisco-srtp-fallback

Supported: Geolocation

Call-Info: <sip:10.60.5.11:5060>;method="NOTIFY;Event=telephone-event;Duration=5

00"

Cisco-Guid: 2433393536-0000065536-0000000171-0184892426

Session-Expires:  1800

Diversion: "2575 - Richard Ward" <sip:2575@10.60.5.11>;reason=unconditional;priv

acy=off;screen=yes

P-Asserted-Identity: "PRG PTY LTD" <sip:??????1140@10.60.5.11>

Remote-Party-ID: "PRG PTY LTD" <sip:??????1140@10.60.5.11>;party=calling;screen=

yes;privacy=off

Contact: <sip:??????1140@10.60.5.11:5060>

Max-Forwards: 70

Content-Type: application/sdp

Content-Length: 208

v=0

o=CiscoSystemsCCM-SIP 2000 1 IN IP4 10.60.5.11

s=SIP Call

c=IN IP4 10.60.0.10

t=0 0

m=audio 21444 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

004223: Nov  2 02:30:04.354: //85657/910AA3800000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK21e1220f8742

From: "PRG PTY LTD" <sip:??????1140@10.60.5.11>;tag=9885~49b43adb-ee23-476a-8c5c

-4333411bcb17-29044288

To: <sip:0466920696@10.60.0.10>

Date: Wed, 02 Nov 2011 02:30:04 GMT

Call-ID: 910aa380-eb01ab2c-208a-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

004224: Nov  2 02:30:04.354: //85658/910AA3800000/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:0466920696@10.248.120.108:5060 SIP/2.0

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3B29FE3

From: "PRG PTY LTD" <sip:??????1140@10.248.105.54>;tag=7231D0F8-FA0

To: <sip:0466920696@10.248.120.108>

Date: Wed, 02 Nov 2011 02:30:04 GMT

Call-ID: 680E616B-43111E1-9F5389CF-2D48B267@10.248.105.54

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

Cisco-Guid: 2433393536-0000065536-0000000171-0184892426

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

CSeq: 101 INVITE

Timestamp: 1320201004

Contact: <sip:??????1140@10.248.105.54:5060>

Call-Info: <sip:10.248.105.54:5060>;method="NOTIFY;Event=telephone-event;Duratio

n=2000"

Expires: 180

Allow-Events: kpml, telephone-event

Max-Forwards: 69

Diversion: "2575 - Richard Ward"<sip:2575@10.60.5.11>;privacy=off;reason=uncondi

tional;screen=yes

Session-Expires:  1800

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 274

v=0

o=CiscoSystemsSIP-GW-UserAgent 9223 1270 IN IP4 10.248.105.54

s=SIP Call

c=IN IP4 10.248.105.54

t=0 0

m=audio 19354 RTP/AVP 0 101 19

c=IN IP4 10.248.105.54

a=rtpmap:0 PCMU/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=rtpmap:19 CN/8000

a=ptime:20

004225: Nov  2 02:30:04.358: //85658/910AA3800000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3B29FE3

From: "PRG PTY LTD" <sip:??????1140@10.248.105.54>;tag=7231D0F8-FA0

To: <sip:0466920696@10.248.120.108>

Call-ID: 680E616B-43111E1-9F5389CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Content-Length: 0

004226: Nov  2 02:30:04.970: //85658/910AA3800000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 181 Call Is Being Forwarded

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3B29FE3

To: <sip:0466920696@10.248.120.108>;tag=3529189804-992949

From: "PRG PTY LTD" <sip:??????1140@10.248.105.54>;tag=7231D0F8-FA0

Call-ID: 680E616B-43111E1-9F5389CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <sip:0466920696@10.248.120.108:5060>

Call-Info: <sip:10.248.120.108>;method="NOTIFY;Event=telephone-event;Duration=20

00"

Content-Type: application/sdp

Content-Length: 229

v=0

o=MSX02-KENT-SYD 8885390 0 IN IP4 10.248.120.108

s=sip call

c=IN IP4 10.248.120.109

t=0 0

m=audio 21436 RTP/AVP 0 101 100

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

a=rtpmap:100 X-NSE/8000

a=fmtp:100 192-194

004227: Nov  2 02:30:04.978: //85657/910AA3800000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 181 Call is being forwarded

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK21e1220f8742

From: "PRG PTY LTD" <sip:??????1140@10.60.5.11>;tag=9885~49b43adb-ee23-476a-8c5c

-4333411bcb17-29044288

To: <sip:0466920696@10.60.0.10>;tag=7231D368-209B

Date: Wed, 02 Nov 2011 02:30:04 GMT

Call-ID: 910aa380-eb01ab2c-208a-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

Allow-Events: telephone-event

Contact: <sip:0466920696@10.60.0.10:5060>

Call-Info: <sip:10.60.0.10:5060>;method="NOTIFY;Event=telephone-event;Duration=5

00"

Supported: sdp-anat

Server: Cisco-SIPGateway/IOS-12.x

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 185

v=0

o=CiscoSystemsSIP-GW-UserAgent 1309 7483 IN IP4 10.60.0.10

s=SIP Call

c=IN IP4 10.60.0.10

t=0 0

m=audio 23020 RTP/AVP 0

c=IN IP4 10.60.0.10

a=rtpmap:0 PCMU/8000

a=ptime:20

004228: Nov  2 02:30:29.054: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:10.60.0.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK21e3f2ab493

From: <sip:10.60.5.11>;tag=905181081

To: <sip:10.60.0.10>

Date: Wed, 02 Nov 2011 02:30:29 GMT

Call-ID: 9ff15600-eb01ab45-208c-b053c0a@10.60.5.11

User-Agent: Cisco-CUCM8.5

CSeq: 101 OPTIONS

Contact: <sip:10.60.5.11:5060>

Max-Forwards: 0

Content-Length: 0

004229: Nov  2 02:30:29.054: //85659/76C7DCB39F54/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK21e3f2ab493

From: <sip:10.60.5.11>;tag=905181081

To: <sip:10.60.0.10>;tag=72323178-D36

Date: Wed, 02 Nov 2011 02:30:29 GMT

Call-ID: 9ff15600-eb01ab45-208c-b053c0a@10.60.5.11

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 101 OPTIONS

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Content-Type: application/sdp

Content-Length: 440

v=0

o=CiscoSystemsSIP-GW-UserAgent 1864 50 IN IP4 10.60.0.10

s=SIP Call

c=IN IP4 10.60.0.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 9 4 2 15

c=IN IP4 10.60.0.10

m=image 0 udptl t38

c=IN IP4 10.60.0.10

a=T38FaxVersion:0

a=T38MaxBitRate:9600

a=T38FaxFillBitRemoval:0

a=T38FaxTranscodingMMR:0

a=T38FaxTranscodingJBIG:0

a=T38FaxRateManagement:transferredTCF

a=T38FaxMaxBuffer:200

a=T38FaxMaxDatagram:320

a=T38FaxUdpEC:t38UDPRedundancy

004230: Nov  2 02:30:35.058: //85658/910AA3800000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 500 Server Internal Error

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3B29FE3

To: <sip:0466920696@10.248.120.108>;tag=3529189804-992949

From: "PRG PTY LTD" <sip:??????1140@10.248.105.54>;tag=7231D0F8-FA0

Reason: Q.850;text="Temporary failure";cause=41

Call-ID: 680E616B-43111E1-9F5389CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <sip:0466920696@10.248.120.108:5060>

Call-Info: <sip:10.248.105.54:5060>;method="NOTIFY;Event=telephone-event;Duratio

n=2000"

Content-Length: 0

004231: Nov  2 02:30:35.058: //85658/910AA3800000/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:0466920696@10.248.120.108:5060 SIP/2.0

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3B29FE3

From: "PRG PTY LTD" <sip:??????1140@10.248.105.54>;tag=7231D0F8-FA0

To: <sip:0466920696@10.248.120.108>;tag=3529189804-992949

Date: Wed, 02 Nov 2011 02:30:04 GMT

Call-ID: 680E616B-43111E1-9F5389CF-2D48B267@10.248.105.54

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: kpml, telephone-event

Content-Length: 0

004232: Nov  2 02:30:35.062: //85657/910AA3800000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 503 Service Unavailable

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK21e1220f8742

From: "PRG PTY LTD" <sip:??????1140@10.60.5.11>;tag=9885~49b43adb-ee23-476a-8c5c

-4333411bcb17-29044288

To: <sip:0466920696@10.60.0.10>;tag=7231D368-209B

Date: Wed, 02 Nov 2011 02:30:04 GMT

Call-ID: 910aa380-eb01ab2c-208a-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=41

Content-Length: 0

004233: Nov  2 02:30:35.062: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:0466920696@10.60.0.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK21e1220f8742

From: "PRG PTY LTD" <sip:??????1140@10.60.5.11>;tag=9885~49b43adb-ee23-476a-8c5c

-4333411bcb17-29044288

To: <sip:0466920696@10.60.0.10>;tag=7231D368-209B

Date: Wed, 02 Nov 2011 02:30:04 GMT

Call-ID: 910aa380-eb01ab2c-208a-b053c0a@10.60.5.11

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: presence, kpml

Content-Length: 0

Everyone's tags (3)
7 REPLIES
Cisco Employee

SIP call forwarding fails. Normals calls work fine.

Richard,

Can you explain the call flow you have here?

I can see the call coming to the CUBE router wich I guess is 10.60.0.10 and it sends a new INVITE for the same call to

10.248.120.108.

Then the CUBE receives the Trying and 181 which tells me 10.248.120.108 is the one forwarding the call to somewhere.

Some seconds later the CUBE receives from 10.248.120.108 a Server Internal Error.

That is causing the call to fail.

What is that device and is that call supposted to come back to the CUBE or is it supposted to go to a different device?

Community Member

Re: SIP call forwarding fails. Normals calls work fine.

Thanks for the reply.

correct our router is 10.60.0.10, which then send the call to our service provider on 10.248.120.108.

so the Server internal Error is coming from our provider?

why would a "normal" call work (debug of a call below), but the call then fail when I set cfwdall to the same number??

Received:

INVITE sip:0466920696@10.60.0.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK24c2ff1058

From: "PRG PTY LTD" <0387102575>;tag=10776~49b43adb-ee23-476a-8c5

c-4333411bcb17-45824670

To: <0466920696>

Date: Wed, 02 Nov 2011 04:54:43 GMT

Call-ID: c620f100-eb01cd13-2322-b053c0a@10.60.5.11

Supported: timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

User-Agent: Cisco-CUCM8.5

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,

NOTIFY

CSeq: 101 INVITE

Expires: 180

Allow-Events: presence, kpml

Supported: X-cisco-srtp-fallback

Supported: Geolocation

Call-Info: <10.60.5.11:5060>;method="NOTIFY;Event=telephone-event;Duration=5

00"

Cisco-Guid: 3324047616-0000065536-0000000220-0184892426

Session-Expires:  1800

P-Asserted-Identity: "PRG PTY LTD" <0387102575>

Remote-Party-ID: "PRG PTY LTD" <0387102575>;party=calling;screen=

yes;privacy=off

Contact: <0387102575>

Max-Forwards: 70

Content-Type: application/sdp

Content-Length: 208

v=0

o=CiscoSystemsCCM-SIP 2000 1 IN IP4 10.60.5.11

s=SIP Call

c=IN IP4 10.60.0.10

t=0 0

m=audio 27490 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

005390: Nov  2 04:54:43.611: //86294/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK24c2ff1058

From: "PRG PTY LTD" <0387102575>;tag=10776~49b43adb-ee23-476a-8c5

c-4333411bcb17-45824670

To: <0466920696>

Date: Wed, 02 Nov 2011 04:54:43 GMT

Call-ID: c620f100-eb01cd13-2322-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

005391: Nov  2 04:54:43.611: //86295/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:0466920696@10.248.120.108:5060 SIP/2.0

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3BEA24E8

From: "PRG PTY LTD" <0387102575>;tag=72B640C8-2562

To: <0466920696>

Date: Wed, 02 Nov 2011 04:54:43 GMT

Call-ID: 9D4BEFBE-44511E1-A2BF89CF-2D48B267@10.248.105.54

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

Cisco-Guid: 3324047616-0000065536-0000000220-0184892426

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

CSeq: 101 INVITE

Timestamp: 1320209683

Contact: <0387102575>

Call-Info: <10.248.105.54:5060>;method="NOTIFY;Event=telephone-event;Duratio

n=2000"

Expires: 180

Allow-Events: kpml, telephone-event

Max-Forwards: 69

Session-Expires:  1800

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 274

v=0

o=CiscoSystemsSIP-GW-UserAgent 7422 5090 IN IP4 10.248.105.54

s=SIP Call

c=IN IP4 10.248.105.54

t=0 0

m=audio 22276 RTP/AVP 0 101 19

c=IN IP4 10.248.105.54

a=rtpmap:0 PCMU/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=rtpmap:19 CN/8000

a=ptime:20

005392: Nov  2 04:54:43.615: //86295/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3BEA24E8

From: "PRG PTY LTD" <0387102575>;tag=72B640C8-2562

To: <0466920696>

Call-ID: 9D4BEFBE-44511E1-A2BF89CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Content-Length: 0

005393: Nov  2 04:54:50.467: //86295/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 183 Session Progress

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3BEA24E8

To: <0466920696>;tag=3529198490-484389

From: "PRG PTY LTD" <0387102575>;tag=72B640C8-2562

Call-ID: 9D4BEFBE-44511E1-A2BF89CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <0466920696>

Call-Info: <10.248.120.108>;method="NOTIFY;Event=telephone-event;Duration=20

00"

Content-Type: application/sdp

Content-Length: 229

v=0

o=MSX02-KENT-SYD 8891834 0 IN IP4 10.248.120.108

s=sip call

c=IN IP4 10.248.120.109

t=0 0

m=audio 21546 RTP/AVP 0 101 100

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

a=rtpmap:100 X-NSE/8000

a=fmtp:100 192-194

005394: Nov  2 04:54:50.471: //86294/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 183 Session Progress

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK24c2ff1058

From: "PRG PTY LTD" <0387102575>;tag=10776~49b43adb-ee23-476a-8c5

c-4333411bcb17-45824670

To: <0466920696>;tag=72B65B94-13E8

Date: Wed, 02 Nov 2011 04:54:43 GMT

Call-ID: c620f100-eb01cd13-2322-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

Allow-Events: telephone-event

Contact: <0466920696>

Call-Info: <10.60.0.10:5060>;method="NOTIFY;Event=telephone-event;Duration=5

00"

Supported: sdp-anat

Server: Cisco-SIPGateway/IOS-12.x

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 185

v=0

o=CiscoSystemsSIP-GW-UserAgent 3981 1266 IN IP4 10.60.0.10

s=SIP Call

c=IN IP4 10.60.0.10

t=0 0

m=audio 16632 RTP/AVP 0

c=IN IP4 10.60.0.10

a=rtpmap:0 PCMU/8000

a=ptime:20

005395: Nov  2 04:54:50.527: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:10.60.0.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK24c33359fb34

From: <10.60.5.11>;tag=1524556347

To: <10.60.0.10>

Date: Wed, 02 Nov 2011 04:54:50 GMT

Call-ID: ca4d0e80-eb01cd1a-2323-b053c0a@10.60.5.11

User-Agent: Cisco-CUCM8.5

CSeq: 101 OPTIONS

Contact: <10.60.5.11:5060>

Max-Forwards: 0

Content-Length: 0

005396: Nov  2 04:54:50.527: //86297/A16BD4C1A2C1/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK24c33359fb34

From: <10.60.5.11>;tag=1524556347

To: <10.60.0.10>;tag=72B65BD0-2284

Date: Wed, 02 Nov 2011 04:54:50 GMT

Call-ID: ca4d0e80-eb01cd1a-2323-b053c0a@10.60.5.11

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 101 OPTIONS

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Content-Type: application/sdp

Content-Length: 442

v=0

o=CiscoSystemsSIP-GW-UserAgent 2787 3088 IN IP4 10.60.0.10

s=SIP Call

c=IN IP4 10.60.0.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 9 4 2 15

c=IN IP4 10.60.0.10

m=image 0 udptl t38

c=IN IP4 10.60.0.10

a=T38FaxVersion:0

a=T38MaxBitRate:9600

a=T38FaxFillBitRemoval:0

a=T38FaxTranscodingMMR:0

a=T38FaxTranscodingJBIG:0

a=T38FaxRateManagement:transferredTCF

a=T38FaxMaxBuffer:200

a=T38FaxMaxDatagram:320

a=T38FaxUdpEC:t38UDPRedundancy

005397: Nov  2 04:54:53.255: //86295/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 183 Session Progress

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3BEA24E8

To: <0466920696>;tag=3529198490-484389

From: "PRG PTY LTD" <0387102575>;tag=72B640C8-2562

Call-ID: 9D4BEFBE-44511E1-A2BF89CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <0466920696>

Call-Info: <10.248.120.108>;method="NOTIFY;Event=telephone-event;Duration=20

00"

Content-Length: 0

005398: Nov  2 04:54:53.255: //86294/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 183 Session Progress

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK24c2ff1058

From: "PRG PTY LTD" <0387102575>;tag=10776~49b43adb-ee23-476a-8c5

c-4333411bcb17-45824670

To: <0466920696>;tag=72B65B94-13E8

Date: Wed, 02 Nov 2011 04:54:43 GMT

Call-ID: c620f100-eb01cd13-2322-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

Allow-Events: telephone-event

Contact: <0466920696>

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

005399: Nov  2 04:54:53.319: //86295/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 180 Ringing

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3BEA24E8

To: <0466920696>;tag=3529198490-484389

From: "PRG PTY LTD" <0387102575>;tag=72B640C8-2562

Call-ID: 9D4BEFBE-44511E1-A2BF89CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <0466920696>

Call-Info: <10.248.120.108>;method="NOTIFY;Event=telephone-event;Duration=20

00"

Content-Length: 0

005400: Nov  2 04:54:53.319: //86294/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 180 Ringing

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK24c2ff1058

From: "PRG PTY LTD" <0387102575>;tag=10776~49b43adb-ee23-476a-8c5

c-4333411bcb17-45824670

To: <0466920696>;tag=72B65B94-13E8

Date: Wed, 02 Nov 2011 04:54:43 GMT

Call-ID: c620f100-eb01cd13-2322-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

Allow-Events: telephone-event

Contact: <0466920696>

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

005401: Nov  2 04:54:54.979: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

CANCEL sip:0466920696@10.60.0.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK24c2ff1058

From: "PRG PTY LTD" <0387102575>;tag=10776~49b43adb-ee23-476a-8c5

c-4333411bcb17-45824670

To: <0466920696>

Date: Wed, 02 Nov 2011 04:54:43 GMT

Call-ID: c620f100-eb01cd13-2322-b053c0a@10.60.5.11

CSeq: 101 CANCEL

Max-Forwards: 70

Content-Length: 0

005402: Nov  2 04:54:54.979: //86294/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK24c2ff1058

From: "PRG PTY LTD" <0387102575>;tag=10776~49b43adb-ee23-476a-8c5

c-4333411bcb17-45824670

To: <0466920696>

Date: Wed, 02 Nov 2011 04:54:54 GMT

Call-ID: c620f100-eb01cd13-2322-b053c0a@10.60.5.11

CSeq: 101 CANCEL

Content-Length: 0

005403: Nov  2 04:54:54.983: //86295/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Sent:

CANCEL sip:0466920696@10.248.120.108:5060 SIP/2.0

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3BEA24E8

From: "PRG PTY LTD" <0387102575>;tag=72B640C8-2562

To: <0466920696>

Date: Wed, 02 Nov 2011 04:54:43 GMT

Call-ID: 9D4BEFBE-44511E1-A2BF89CF-2D48B267@10.248.105.54

CSeq: 101 CANCEL

Max-Forwards: 70

Timestamp: 1320209694

Reason: Q.850;cause=16

Content-Length: 0

005404: Nov  2 04:54:54.983: //86294/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 487 Request Cancelled

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK24c2ff1058

From: "PRG PTY LTD" <0387102575>;tag=10776~49b43adb-ee23-476a-8c5

c-4333411bcb17-45824670

To: <0466920696>;tag=72B65B94-13E8

Date: Wed, 02 Nov 2011 04:54:54 GMT

Call-ID: c620f100-eb01cd13-2322-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=16

Content-Length: 0

005405: Nov  2 04:54:54.983: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:0466920696@10.60.0.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK24c2ff1058

From: "PRG PTY LTD" <0387102575>;tag=10776~49b43adb-ee23-476a-8c5

c-4333411bcb17-45824670

To: <0466920696>;tag=72B65B94-13E8

Date: Wed, 02 Nov 2011 04:54:43 GMT

Call-ID: c620f100-eb01cd13-2322-b053c0a@10.60.5.11

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: presence, kpml

Content-Length: 0

005406: Nov  2 04:54:54.987: //86295/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3BEA24E8

To: <0466920696>;tag=3529198490-484389

From: "PRG PTY LTD" <0387102575>;tag=72B640C8-2562

Call-ID: 9D4BEFBE-44511E1-A2BF89CF-2D48B267@10.248.105.54

CSeq: 101 CANCEL

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <0466920696>

Content-Length: 0

005407: Nov  2 04:54:54.987: //86295/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 487 Request Terminated

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3BEA24E8

To: <0466920696>;tag=3529198490-484389

From: "PRG PTY LTD" <0387102575>;tag=72B640C8-2562

Call-ID: 9D4BEFBE-44511E1-A2BF89CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <0466920696>

Call-Info: <10.248.105.54:5060>;method="NOTIFY;Event=telephone-event;Duratio

n=2000"

Content-Length: 0

005408: Nov  2 04:54:54.991: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:0466920696@10.248.120.108:5060 SIP/2.0

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3BEA24E8

From: "PRG PTY LTD" <0387102575>;tag=72B640C8-2562

To: <0466920696>;tag=3529198490-484389

Date: Wed, 02 Nov 2011 04:54:43 GMT

Call-ID: 9D4BEFBE-44511E1-A2BF89CF-2D48B267@10.248.105.54

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: kpml, telephone-event

Content-Length: 0

Cisco Employee

SIP call forwarding fails. Normals calls work fine.

Richard,

If you look at the working and non working INVITE you can see non working one going out with a calling number that Telco might not accept and with a divertion (forwarding number) being an internal extension.

Working INVITE.

005391: Nov  2 04:54:43.611: //86295/C620F1000000/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:0466920696@10.248.120.108:5060 SIP/2.0

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3BEA24E8

From: "PRG PTY LTD" <0387102575>;tag=72B640C8-2562

To: <0466920696>

Date: Wed, 02 Nov 2011 04:54:43 GMT

Call-ID: 9D4BEFBE-44511E1-A2BF89CF-2D48B267@10.248.105.54

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

Cisco-Guid: 3324047616-0000065536-0000000220-0184892426

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

CSeq: 101 INVITE

Timestamp: 1320209683

Contact: <0387102575>

Call-Info: <10.248.105.54:5060>;method="NOTIFY;Event=telephone-event;Duratio

n=2000"

Expires: 180

Allow-Events: kpml, telephone-event

Max-Forwards: 69

Session-Expires:  1800

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 274

Non working INVITE.

Sent:

INVITE sip:0466920696@10.248.120.108:5060 SIP/2.0

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3B29FE3

From: "PRG PTY LTD" <>;tag=7231D0F8-FA0

To: <0466920696>

Date: Wed, 02 Nov 2011 02:30:04 GMT

Call-ID: 680E616B-43111E1-9F5389CF-2D48B267@10.248.105.54

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

Cisco-Guid: 2433393536-0000065536-0000000171-0184892426

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

CSeq: 101 INVITE

Timestamp: 1320201004

Contact: <>

Call-Info: <10.248.105.54:5060>;method="NOTIFY;Event=telephone-event;Duratio

n=2000"

Expires: 180

Allow-Events: kpml, telephone-event

Max-Forwards: 69

Diversion: "2575 - Richard Ward"<2575>;privacy=off;reason=uncondi

tional;screen=yes

Session-Expires:  1800

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 274

Normally the ISTP providers do call authentication beased on calling number and some times based on the diversion number.

You might want to try first chanign the caller ID to 0387102575, if that does not work you can try removing the divertion header with a voice-class sip profile.

If non of them work, try getting the Telco so they let you know what they don't like.

Community Member

Re: SIP call forwarding fails. Normals calls work fine.

Yes, I was thinking that, but.....

I set the 0466 number as a remote destination, and rang the extension from a different cluster, the call worked as per below......

what is the magic that makes this call work?

005459: Nov  2 05:23:37.636: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

INVITE sip:0466920696@10.60.0.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK254d3340f8df

From: "PRG PTY LTD" <>;tag=10950~49b43adb-ee23-476a-8c5

c-4333411bcb17-29044432

To: <0466920696>

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: cfac5800-eb01d3d9-23aa-b053c0a@10.60.5.11

Supported: timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

User-Agent: Cisco-CUCM8.5

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE,

NOTIFY

CSeq: 101 INVITE

Expires: 180

Allow-Events: presence, kpml

Supported: X-cisco-srtp-fallback

Supported: Geolocation

Call-Info: <10.60.5.11:5060>;method="NOTIFY;Event=telephone-event;Duration=5

00"

Cisco-Guid: 3484178432-0000065536-0000000231-0184892426

Session-Expires:  1800

Diversion: "2575 - Richard Ward" <0387102575>;reason=follow-me;pr

ivacy=off;screen=yes

Diversion: <1140>;reason=unconditional;privacy=off;screen=yes

P-Asserted-Identity: "PRG PTY LTD" <>

Remote-Party-ID: "PRG PTY LTD" <>;party=calling;screen=

yes;privacy=off

Contact: <>

Max-Forwards: 70

Content-Type: application/sdp

Content-Length: 208

v=0

o=CiscoSystemsCCM-SIP 2000 1 IN IP4 10.60.5.11

s=SIP Call

c=IN IP4 10.60.0.10

t=0 0

m=audio 16726 RTP/AVP 0 101

a=rtpmap:0 PCMU/8000

a=ptime:20

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

005460: Nov  2 05:23:37.644: //86408/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK254d3340f8df

From: "PRG PTY LTD" <>;tag=10950~49b43adb-ee23-476a-8c5

c-4333411bcb17-29044432

To: <0466920696>

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: cfac5800-eb01d3d9-23aa-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

005461: Nov  2 05:23:37.644: //86409/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:0466920696@10.248.120.108:5060 SIP/2.0

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3C05146D

From: "PRG PTY LTD" <>;tag=72D0B674-1E24

To: <0466920696>

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: A6DCE607-44911E1-A35A89CF-2D48B267@10.248.105.54

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

Cisco-Guid: 3484178432-0000065536-0000000231-0184892426

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

CSeq: 101 INVITE

Timestamp: 1320211417

Contact: <>

Call-Info: <10.248.105.54:5060>;method="NOTIFY;Event=telephone-event;Duratio

n=2000"

Expires: 180

Allow-Events: kpml, telephone-event

Max-Forwards: 69

Diversion: "2575 - Richard Ward"<0387102575>;privacy=off;reason=f

ollow-me;screen=yes

Diversion: <1140>;privacy=off;reason=unconditional;screen=yes

Session-Expires:  1800

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 274

v=0

o=CiscoSystemsSIP-GW-UserAgent 9823 1356 IN IP4 10.248.105.54

s=SIP Call

c=IN IP4 10.248.105.54

t=0 0

m=audio 30872 RTP/AVP 0 101 19

c=IN IP4 10.248.105.54

a=rtpmap:0 PCMU/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=rtpmap:19 CN/8000

a=ptime:20

005462: Nov  2 05:23:37.648: //86409/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3C05146D

From: "PRG PTY LTD" <>;tag=72D0B674-1E24

To: <0466920696>

Call-ID: A6DCE607-44911E1-A35A89CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Content-Length: 0

005463: Nov  2 05:23:43.940: //86409/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 181 Call Is Being Forwarded

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3C05146D

To: <0466920696>;tag=3529200223-957991

From: "PRG PTY LTD" <>;tag=72D0B674-1E24

Call-ID: A6DCE607-44911E1-A35A89CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <0466920696>

Call-Info: <10.248.120.108>;method="NOTIFY;Event=telephone-event;Duration=20

00"

Content-Type: application/sdp

Content-Length: 229

v=0

o=MSX02-KENT-SYD 8893188 0 IN IP4 10.248.120.108

s=sip call

c=IN IP4 10.248.120.109

t=0 0

m=audio 21568 RTP/AVP 0 101 100

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

a=rtpmap:100 X-NSE/8000

a=fmtp:100 192-194

005464: Nov  2 05:23:43.944: //86408/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 181 Call is being forwarded

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK254d3340f8df

From: "PRG PTY LTD" <>;tag=10950~49b43adb-ee23-476a-8c5

c-4333411bcb17-29044432

To: <0466920696>;tag=72D0CF10-93F

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: cfac5800-eb01d3d9-23aa-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

Allow-Events: telephone-event

Contact: <0466920696>

Call-Info: <10.60.0.10:5060>;method="NOTIFY;Event=telephone-event;Duration=5

00"

Supported: sdp-anat

Server: Cisco-SIPGateway/IOS-12.x

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 184

v=0

o=CiscoSystemsSIP-GW-UserAgent 4441 726 IN IP4 10.60.0.10

s=SIP Call

c=IN IP4 10.60.0.10

t=0 0

m=audio 21618 RTP/AVP 0

c=IN IP4 10.60.0.10

a=rtpmap:0 PCMU/8000

a=ptime:20

005465: Nov  2 05:23:43.944: //86409/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 181 Call Is Being Forwarded

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3C05146D

To: <0466920696>;tag=3529200223-957991

From: "PRG PTY LTD" <>;tag=72D0B674-1E24

Call-ID: A6DCE607-44911E1-A35A89CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <0466920696>

Call-Info: <10.248.120.108>;method="NOTIFY;Event=telephone-event;Duration=20

00"

Content-Length: 0

005466: Nov  2 05:23:43.948: //86408/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 181 Call is being forwarded

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK254d3340f8df

From: "PRG PTY LTD" <>;tag=10950~49b43adb-ee23-476a-8c5

c-4333411bcb17-29044432

To: <0466920696>;tag=72D0CF10-93F

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: cfac5800-eb01d3d9-23aa-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

Allow-Events: telephone-event

Contact: <0466920696>

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

005467: Nov  2 05:23:46.292: //86409/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 181 Call Is Being Forwarded

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3C05146D

To: <0466920696>;tag=3529200223-957991

From: "PRG PTY LTD" <>;tag=72D0B674-1E24

Call-ID: A6DCE607-44911E1-A35A89CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <0466920696>

Call-Info: <10.248.120.108>;method="NOTIFY;Event=telephone-event;Duration=20

00"

Content-Length: 0

005468: Nov  2 05:23:46.292: //86408/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 181 Call is being forwarded

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK254d3340f8df

From: "PRG PTY LTD" <>;tag=10950~49b43adb-ee23-476a-8c5

c-4333411bcb17-29044432

To: <0466920696>;tag=72D0CF10-93F

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: cfac5800-eb01d3d9-23aa-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

Allow-Events: telephone-event

Contact: <0466920696>

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

005469: Nov  2 05:23:46.320: //86409/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 180 Ringing

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3C05146D

To: <0466920696>;tag=3529200223-957991

From: "PRG PTY LTD" <>;tag=72D0B674-1E24

Call-ID: A6DCE607-44911E1-A35A89CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <0466920696>

Call-Info: <10.248.120.108>;method="NOTIFY;Event=telephone-event;Duration=20

00"

Content-Length: 0

005470: Nov  2 05:23:46.320: //86408/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 180 Ringing

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK254d3340f8df

From: "PRG PTY LTD" <>;tag=10950~49b43adb-ee23-476a-8c5

c-4333411bcb17-29044432

To: <0466920696>;tag=72D0CF10-93F

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: cfac5800-eb01d3d9-23aa-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

Allow-Events: telephone-event

Contact: <0466920696>

Server: Cisco-SIPGateway/IOS-12.x

Content-Length: 0

005471: Nov  2 05:23:48.892: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

OPTIONS sip:10.60.0.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.60.5.10:5060;branch=z9hG4bK238482bd1a9

From: <10.60.5.10>;tag=1289715237

To: <10.60.0.10>

Date: Wed, 02 Nov 2011 05:23:48 GMT

Call-ID: d63acf80-eb01d3e4-223d-a053c0a@10.60.5.10

User-Agent: Cisco-CUCM8.5

CSeq: 101 OPTIONS

Contact: <10.60.5.10:5060>

Max-Forwards: 0

Content-Length: 0

005472: Nov  2 05:23:48.896: //86410/AD912E9CA35B/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.60.5.10:5060;branch=z9hG4bK238482bd1a9

From: <10.60.5.10>;tag=1289715237

To: <10.60.0.10>;tag=72D0E264-198F

Date: Wed, 02 Nov 2011 05:23:48 GMT

Call-ID: d63acf80-eb01d3e4-223d-a053c0a@10.60.5.10

Server: Cisco-SIPGateway/IOS-12.x

CSeq: 101 OPTIONS

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

Allow-Events: telephone-event

Accept: application/sdp

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Content-Type: application/sdp

Content-Length: 442

v=0

o=CiscoSystemsSIP-GW-UserAgent 3191 6398 IN IP4 10.60.0.10

s=SIP Call

c=IN IP4 10.60.0.10

t=0 0

m=audio 0 RTP/AVP 18 0 8 9 4 2 15

c=IN IP4 10.60.0.10

m=image 0 udptl t38

c=IN IP4 10.60.0.10

a=T38FaxVersion:0

a=T38MaxBitRate:9600

a=T38FaxFillBitRemoval:0

a=T38FaxTranscodingMMR:0

a=T38FaxTranscodingJBIG:0

a=T38FaxRateManagement:transferredTCF

a=T38FaxMaxBuffer:200

a=T38FaxMaxDatagram:320

a=T38FaxUdpEC:t38UDPRedundancy

005473: Nov  2 05:23:49.196: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

CANCEL sip:0466920696@10.60.0.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK254d3340f8df

From: "PRG PTY LTD" <>;tag=10950~49b43adb-ee23-476a-8c5

c-4333411bcb17-29044432

To: <0466920696>

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: cfac5800-eb01d3d9-23aa-b053c0a@10.60.5.11

CSeq: 101 CANCEL

Max-Forwards: 70

Content-Length: 0

005474: Nov  2 05:23:49.200: //86408/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK254d3340f8df

From: "PRG PTY LTD" <>;tag=10950~49b43adb-ee23-476a-8c5

c-4333411bcb17-29044432

To: <0466920696>

Date: Wed, 02 Nov 2011 05:23:49 GMT

Call-ID: cfac5800-eb01d3d9-23aa-b053c0a@10.60.5.11

CSeq: 101 CANCEL

Content-Length: 0

005475: Nov  2 05:23:49.200: //86409/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Sent:

CANCEL sip:0466920696@10.248.120.108:5060 SIP/2.0

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3C05146D

From: "PRG PTY LTD" <>;tag=72D0B674-1E24

To: <0466920696>

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: A6DCE607-44911E1-A35A89CF-2D48B267@10.248.105.54

CSeq: 101 CANCEL

Max-Forwards: 70

Timestamp: 1320211429

Reason: Q.850;cause=16

Content-Length: 0

005476: Nov  2 05:23:49.200: //86408/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Sent:

SIP/2.0 487 Request Cancelled

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK254d3340f8df

From: "PRG PTY LTD" <>;tag=10950~49b43adb-ee23-476a-8c5

c-4333411bcb17-29044432

To: <0466920696>;tag=72D0CF10-93F

Date: Wed, 02 Nov 2011 05:23:49 GMT

Call-ID: cfac5800-eb01d3d9-23aa-b053c0a@10.60.5.11

CSeq: 101 INVITE

Allow-Events: telephone-event

Server: Cisco-SIPGateway/IOS-12.x

Reason: Q.850;cause=16

Content-Length: 0

005477: Nov  2 05:23:49.208: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Received:

ACK sip:0466920696@10.60.0.10:5060 SIP/2.0

Via: SIP/2.0/UDP 10.60.5.11:5060;branch=z9hG4bK254d3340f8df

From: "PRG PTY LTD" <>;tag=10950~49b43adb-ee23-476a-8c5

c-4333411bcb17-29044432

To: <0466920696>;tag=72D0CF10-93F

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: cfac5800-eb01d3d9-23aa-b053c0a@10.60.5.11

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: presence, kpml

Content-Length: 0

005478: Nov  2 05:23:49.208: //86409/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3C05146D

To: <0466920696>;tag=3529200223-957991

From: "PRG PTY LTD" <>;tag=72D0B674-1E24

Call-ID: A6DCE607-44911E1-A35A89CF-2D48B267@10.248.105.54

CSeq: 101 CANCEL

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <0466920696>

Content-Length: 0

005479: Nov  2 05:23:49.216: //86409/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 487 Request Terminated

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3C05146D

To: <0466920696>;tag=3529200223-957991

From: "PRG PTY LTD" <>;tag=72D0B674-1E24

Call-ID: A6DCE607-44911E1-A35A89CF-2D48B267@10.248.105.54

CSeq: 101 INVITE

Allow: INVITE, BYE, OPTIONS, CANCEL, ACK, REGISTER, NOTIFY, INFO, REFER, SUBSCRI

BE, PRACK

Contact: <0466920696>

Call-Info: <10.248.105.54:5060>;method="NOTIFY;Event=telephone-event;Duratio

n=2000"

Content-Length: 0

005480: Nov  2 05:23:49.220: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:

Sent:

ACK sip:0466920696@10.248.120.108:5060 SIP/2.0

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3C05146D

From: "PRG PTY LTD" <>;tag=72D0B674-1E24

To: <0466920696>;tag=3529200223-957991

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: A6DCE607-44911E1-A35A89CF-2D48B267@10.248.105.54

Max-Forwards: 70

CSeq: 101 ACK

Allow-Events: kpml, telephone-event

Content-Length: 0

Cisco Employee

SIP call forwarding fails. Normals calls work fine.

Richard,

As you can see, this INVITE goes out with two diversion headers.

005461: Nov  2 05:23:37.644: //86409/CFAC58000000/SIP/Msg/ccsipDisplayMsg:

Sent:

INVITE sip:0466920696@10.248.120.108:5060 SIP/2.0

Via: SIP/2.0/UDP 10.248.105.54:5060;branch=z9hG4bK3C05146D

From: "PRG PTY LTD" <>;tag=72D0B674-1E24

To: <0466920696>

Date: Wed, 02 Nov 2011 05:23:37 GMT

Call-ID: A6DCE607-44911E1-A35A89CF-2D48B267@10.248.105.54

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Min-SE:  1800

Cisco-Guid: 3484178432-0000065536-0000000231-0184892426

User-Agent: Cisco-SIPGateway/IOS-12.x

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF

Y, INFO, REGISTER

CSeq: 101 INVITE

Timestamp: 1320211417

Contact: <>

Call-Info: <10.248.105.54:5060>;method="NOTIFY;Event=telephone-event;Duratio

n=2000"

Expires: 180

Allow-Events: kpml, telephone-event

Max-Forwards: 69

Diversion: "2575 - Richard Ward"<0387102575>;privacy=off;reason=f

ollow-me;screen=yes

Diversion: <1140>;privacy=off;reason=unconditional;screen=yes

Session-Expires:  1800

Content-Type: application/sdp

Content-Disposition: session;handling=required

Content-Length: 274

I would say that the number 0387102575 is your DID or username for that SIP Trunk.

I think that if you remove that diversion and leave only the second one (1140@10.60.5.11) the call might fail.

Community Member

SIP call forwarding fails. Normals calls work fine.

awesome, thanks for that. I was at struggling to understand why the one would work but not the other. Thanks so much for your help, it has pointed me in the direction to go.

Cisco Employee

SIP call forwarding fails. Normals calls work fine.

You are welcome Richard.

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