06-30-2014 08:31 PM - edited 03-16-2019 11:15 PM
I am unable to receive calls to my IP phones when I dial my DIDs. I can make calls out just fine, just not sure why I can't call in. To test I use my cell phone to place a call to my DID (provided my flowroute) and I just get a disconnect tone a few seconds later.
Attached is my current config (FYI I'm new to VOIP and this is a home setup, so any modes that need to be made won't effect anything important)
Cisco 2821 / C2800NM-ADVENTERPRISEK9-M), Version 15.1(4)M8
CME 8.0
Cisco 7975
Flowroute SIP provider
Thank in advance for the help
Solved! Go to Solution.
07-02-2014 07:11 AM
It messed up the dial-peers configuration, please take a deep breath and have a little walk and then remove other dial peer (10,11 & 12) make sure dial-peer looks like below and then dial 9137129524, currently call is hitting to dial-peer 0 (because there is no dial-peer ocnfigured to receive 19137129524) and again it trying to go out using dial-peer 1..
dial-peer voice 1 voip
translation-profile outgoing addlocal
destination-pattern 1[2-9]..[2-9]......T
no modem passthrough
session protocol sipv2
session target dns:sip.flowroute.com
incoming called-number .
translation-profile incoming GRP_1001_1002
dtmf-relay rtp-nte
no vad
Suresh
06-30-2014 10:26 PM
Please put below command under "dial-peer voice 1 voip"
incoming called-number .
If no success, then attach the "debug voip ccapi inout"
Suresh
07-02-2014 05:44 AM
07-02-2014 06:11 AM
Try to add this:
voice hunt-group 1 parallel
list 1001,1002
pilot 2000
voice translation-rule 10
rule 1 /17852465184/ /1002/
rule 2 /7852465184/ /1002/
voice translation-profile GRP_1002
translate called 10
voice translation-rule 12
rule 1 /9137129524/ /2000/
voice translation-profile GRP_1001_1002
translate called 12
dial-peer voice 10 voip
description incoming calls
translation-profile incoming GRP_1002
destination-pattern 17852465184
b2bua
modem passthrough nse codec g711alaw
session protocol sipv2
session target ipv4:192.168.1.2
session transport udp
incoming called-number 17852465184
dtmf-relay rtp-nte
codec g711alaw
fax rate disable
fax protocol pass-through g711alaw
no vad
dial-peer voice 11 voip
description incoming calls
translation-profile incoming GRP_1002
destination-pattern 7852465184
b2bua
modem passthrough nse codec g711alaw
session protocol sipv2
session target ipv4:192.168.1.2
session transport udp
incoming called-number 7852465184
dtmf-relay rtp-nte
codec g711alaw
fax rate disable
fax protocol pass-through g711alaw
no vad
dial-peer voice 12 voip
description incoming calls
translation-profile incoming GRP_1001_1002
destination-pattern 9137129524
b2bua
modem passthrough nse codec g711alaw
session protocol sipv2
session target ipv4:192.168.1.2
session transport udp
incoming called-number 9137129524
dtmf-relay rtp-nte
codec g711alaw
fax rate disable
fax protocol pass-through g711alaw
no vad
Regards.
07-02-2014 06:18 AM
07-02-2014 06:25 AM
this time you dialed 17852465184
for this you need to make below change, because service provider is adding extra "1".
rule 2 /^17852465184/ /1002/
Suresh
07-02-2014 06:27 AM
This what I have:
voice translation-rule 10
rule 1 /17852465184/ /1002/
rule 2 /7852465184/ /1002/
but still not going through...
07-02-2014 06:31 AM
could you please post latest CME config.
Calls are disconnecting with reason code 1 and that says "Indicates that the destination requested by the calling user cannot be reached because the number is unassigned."
Seems, Its a dial-peer issue only.
Suresh
07-02-2014 06:34 AM
07-02-2014 06:43 AM
Hi jwood,
Kindly send us the below for a non-working call:
debug ccsip message
debug voip ccapi inout
debug voip translation.
Thanks
DJ
07-02-2014 06:54 AM
07-02-2014 07:05 AM
Hi jwood,
In the debugs I can see that Incoming dial-peer 0 was matched as there is no incoming dial-peer match for the dialed number that is 19137129524.
Kindly collect all the debugs listed above for one call (all together) and dial 17852465184 as there is an incoming dial-peer for the same.
For the call you made there is no incoming dial-peer matched and hence the router chose dial-peer 0 which is default dial-peer and hence no translation.
For the same reason the call was sent back to the provider using dial-peer 1 matching the destination-pattern.
07-02-2014 07:12 AM
Hi Jwood,
If you would like to get the 19137129524 number working kindly create another dial-peer as below:
dial-peer voice 13 voip
description incoming calls
translation-profile incoming GRP_1001_1002
modem passthrough nse codec g711alaw
session protocol sipv2
session transport udp
incoming called-number 19137129524
dtmf-relay rtp-nte
codec g711alaw
fax rate disable
fax protocol pass-through g711alaw
no vad
07-02-2014 10:11 AM
Is there a way to remove the "Cisco Unified CME" from the display of the 7975G phone?
07-02-2014 10:33 AM
If you are talking about the description at the left bottom of the phone then you can use the below:
conf t
telephony-service
system message XYZ
where XYZ is anything that you want the phone to display
EG: system message MY PHONE
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