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New Member

SIP Config Help

I am unable to receive calls to my IP phones when I dial my DIDs.  I can make calls out just fine, just not sure why I can't call in.  To test I use my cell phone to place a call to my DID (provided my flowroute) and I just get a disconnect tone a few seconds later.  

Attached is my current config (FYI I'm new to VOIP and this is a home setup, so any modes that need to be made won't effect anything important)

Cisco 2821 / C2800NM-ADVENTERPRISEK9-M), Version 15.1(4)M8

CME 8.0

Cisco 7975

Flowroute SIP provider

 

Thank in advance for the help

Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
VIP Gold

It messed up the dial-peers

It messed up the dial-peers configuration, please take a deep breath and have a little walk smiley and then remove other dial peer (10,11 & 12) make sure dial-peer looks like below and then dial 9137129524, currently call is hitting to dial-peer 0 (because there is no dial-peer ocnfigured to receive 19137129524) and again it trying to go out using dial-peer 1..

dial-peer voice 1 voip
 translation-profile outgoing addlocal
 destination-pattern 1[2-9]..[2-9]......T
 no modem passthrough
 session protocol sipv2
 session target dns:sip.flowroute.com
 incoming called-number .
 translation-profile incoming GRP_1001_1002
 dtmf-relay rtp-nte
 no vad

Suresh

38 REPLIES
VIP Gold

Please put below command

Please put below command under "dial-peer voice 1 voip"

incoming called-number .

If no success, then attach the "debug voip ccapi inout"

Suresh

New Member

Still no calls getting

Still no calls getting through.  Below are my configs and the debug.

Thanks

Try to add this:voice hunt

Try to add this:


voice hunt-group 1 parallel
 list 1001,1002
 pilot 2000


voice translation-rule 10
 rule 1 /17852465184/ /1002/
 rule 2 /7852465184/ /1002/

voice translation-profile GRP_1002
 translate called 10

 

voice translation-rule 12
 rule 1 /9137129524/ /2000/

voice translation-profile GRP_1001_1002
 translate called 12

 

 


dial-peer voice 10 voip
 description incoming calls
 translation-profile incoming GRP_1002
 destination-pattern 17852465184
 b2bua
 modem passthrough nse codec g711alaw
 session protocol sipv2
 session target ipv4:192.168.1.2
 session transport udp
 incoming called-number 17852465184
 dtmf-relay rtp-nte
 codec g711alaw
 fax rate disable
 fax protocol pass-through g711alaw
 no vad

dial-peer voice 11 voip
 description incoming calls
 translation-profile incoming GRP_1002
 destination-pattern 7852465184
 b2bua
 modem passthrough nse codec g711alaw
 session protocol sipv2
 session target ipv4:192.168.1.2
 session transport udp
 incoming called-number 7852465184
 dtmf-relay rtp-nte
 codec g711alaw
 fax rate disable
 fax protocol pass-through g711alaw
 no vad

dial-peer voice 12 voip
 description incoming calls
 translation-profile incoming GRP_1001_1002
 destination-pattern 9137129524
 b2bua
 modem passthrough nse codec g711alaw
 session protocol sipv2
 session target ipv4:192.168.1.2
 session transport udp
 incoming called-number 9137129524
 dtmf-relay rtp-nte
 codec g711alaw
 fax rate disable
 fax protocol pass-through g711alaw
 no vad

 

 

Regards.

New Member

Still getting call can't be

Still getting call can't be completed as dialed...  Config and Debug attached.

VIP Gold

this time you dialed

this time you dialed 17852465184

for this you need to make below change, because service provider is adding extra "1".

rule 2 /^17852465184/ /1002/

Suresh

New Member

This what I have:voice

This what I have:

voice translation-rule 10
 rule 1 /17852465184/ /1002/
 rule 2 /7852465184/ /1002/

but still not going through...

VIP Gold

could you please post latest

could you please post latest CME config.

 

Calls are disconnecting with reason code 1 and that says "Indicates that the destination requested by the calling user cannot be reached because the number is unassigned."

Seems, Its a dial-peer issue only.

Suresh

New Member

I am placing the calls via my

I am placing the calls via my cell and dialing 9137129524 and 7852465184, no luck on either number.
 

Cisco Employee

Hi jwood, Kindly send us the

Hi jwood,

 

Kindly send us the below for a non-working call:

debug ccsip message

debug voip ccapi inout

debug voip translation.

 

Thanks

DJ

New Member

Removed as requested and

Removed as requested and attached the debug files...  Only called 9137129524 for the debug.

Cisco Employee

Hi jwood,In the debugs I can

Hi jwood,

In the debugs I can see that Incoming dial-peer 0 was matched as there is no incoming dial-peer match for the dialed number that is 19137129524.

Kindly collect all the debugs listed above for one call (all together) and dial 17852465184 as there is an incoming dial-peer for the same.

For the call you made there is no incoming dial-peer matched and hence the router chose dial-peer 0 which is default dial-peer and hence no translation.

For the same reason the call was sent back to the provider using dial-peer 1 matching the destination-pattern.

Cisco Employee

Hi Jwood,If you would like to

Hi Jwood,

If you would like to get the 19137129524 number working kindly create another dial-peer as below:

 

dial-peer voice 13 voip
 description incoming calls
 translation-profile incoming GRP_1001_1002
 modem passthrough nse codec g711alaw
 session protocol sipv2
 session transport udp
 incoming called-number 19137129524
 dtmf-relay rtp-nte
 codec g711alaw
 fax rate disable
 fax protocol pass-through g711alaw
 no vad

 

 

New Member

Is there a way to remove the

Is there a way to remove the "Cisco Unified CME" from the display of the 7975G phone?

Cisco Employee

If you are talking about the

If you are talking about the description at the left bottom of the phone then you can use the below:

conf t

telephony-service

system message XYZ

 

where XYZ is anything that you want the phone to display

EG: system message MY PHONE

 

Please rate useful posts.

New Member

Can you help me with

Can you help me with background too:

CME#dir
Directory of flash:/Desktops/320x216x16/

  155  -rw-         184   Jul 2 2014 12:18:30 -05:00  List.xml
   49  -rw-      571118   Jul 2 2014 05:51:50 -05:00  7975G-Wallpaper.png
   50  -rw-       53964   Jul 2 2014 05:56:04 -05:00  7975G-Wallpaper-Thumb.png

________________________________________________________________

tftp-server flash:/Desktops/320x216x16/7975G-Wallpaper.png
tftp-server flash:/Desktops/320x216x16/7975G-Wallpaper-Thumb.png
tftp-server flash:/Desktops/320x216x16/LIST.xml alias Desktops/320x216x16/List.xml

______________________________________________________________

Jul  2 17:20:27.988: TFTP: Looking for Desktops/320x216x16/List.xml
Jul  2 17:20:31.980: TFTP: Looking for Desktops/320x216x16/List.xml
Jul  2 17:20:35.980: TFTP: Looking for Desktops/320x216x16/List.xml
Jul  2 17:20:39.980: TFTP: Looking for Desktops/320x216x16/List.xml

 

From what I understand, I have everything configured correctly, but my 7975G  isn't loading the xml file...  Any ideas.

Cisco Employee

Hi,It looks like there is a

Hi,

It looks like there is a difference in the List.xml

 

In the below you have entered list in CAPITAL:

tftp-server flash:/Desktops/320x216x16/LIST.xml alias Desktops/320x216x16/List.xml

 

Kindly change it to list.xml and try again

Thanks

DJ

 

**Please rate useful posts.

New Member
VIP Gold

It messed up the dial-peers

It messed up the dial-peers configuration, please take a deep breath and have a little walk smiley and then remove other dial peer (10,11 & 12) make sure dial-peer looks like below and then dial 9137129524, currently call is hitting to dial-peer 0 (because there is no dial-peer ocnfigured to receive 19137129524) and again it trying to go out using dial-peer 1..

dial-peer voice 1 voip
 translation-profile outgoing addlocal
 destination-pattern 1[2-9]..[2-9]......T
 no modem passthrough
 session protocol sipv2
 session target dns:sip.flowroute.com
 incoming called-number .
 translation-profile incoming GRP_1001_1002
 dtmf-relay rtp-nte
 no vad

Suresh

New Member

Awesome that did the trick

Awesome that did the trick for 9137129524, but still nothing for 7852465184

Attached is current config

VIP Gold

Good to know that, add below

Good to know that, add below translation rules under "voice translation-rule 12" and then check..

rule 4 /^17852465184/ /2000/
 rule 5 /17852465184/ /2000/

 

Suresh

New Member

You rock!!! That rang through

You rock!!! That rang through too.  Couple of tweeks...

7852465184 I would like only to ring 1002

And is there a way to have the caller ID drop the +1 and only show the 9 digit phone number?

Do I need to clean anything up out of my config, is there any that is in there that needs to be removed?

Cisco Employee

Try this for ringing only on

Try this for ringing only on 1002.

voice translation-rule 12
 rule 1 /^19137129524/ /2000/
 rule 2 /19137129524/ /2000/
 rule 3 /9137129524/ /2000/

no rule 4 /^17852465184/ /2000/
 no rule 5 /17852465184/ /2000/
 rule 4 /^17852465184/ /1002/
 rule 5 /17852465184/ /1002/
 rule 6 /7852465184/ /1002/

 

New Member

That did it... When I dial

That did it...

 When I dial out, will 1002 show that 785 # and 1001 show 913? 

Later on when I add more phones, do I simply just modify the voice-translation rule to point to the extension I want? For example:

voice hunt-group 1 parallel
 list 1001,1002,1003  <---- 1003 being future line
 pilot 2000

voice translation-rule 12
 rule 1 /^19137129524/ /2000/
 rule 2 /19137129524/ /2000/
 rule 3 /9137129524/ /2000/

 rule 4 /^17852465184/ /1002/
 rule 5 /17852465184/ /1002/
 rule 6 /7852465184/ /1002/

Cisco Employee

Hi,Yes that is correct

Hi,

Yes that is correct.

Instead if you want all the calls to ring a particular number for instance 2000 which is the pilot for the hunt-group.

 

you can just use a single translation-pattern

rule 1 /^.*/ /2000/

Which means any number will be matched and will be converted to 2000, which will be the pilot of voice hunt group.

ephone-dn 1

ephone-dn  1
 number 1001
 label Home
 name Home
!
!
ephone-dn  2
 number 1002
 label Office
 name Office
!
!
ephone  1
 device-security-mode none
 description Home Line
 mac-address C062.6B62.143A
 button  1:1
!
!
!
ephone  2
 device-security-mode none
 description Office
 mac-address E8BA.70FB.36E2
 button  1:1


bold replace by 2
!
New Member

I noticed that, made the

I noticed that, made the correction. Thanks

VIP Gold

You can put below command as

You can put below command as "GRP_1002 & PROVIDER_in" profiles are not associated anywhere.


no voice translation-rule 10
no voice translation-profile GRP_1002
no voice translation-profile PROVIDER_in

As per logs, calling number and called number are +17024011492 & 19137129524  respectively for internal call to CME.What caller ID you are getting on Cisco phone and what you want ? I am asking this because you said 9 digits but there are 10 digits number if we exclude 1.

 

Suresh

 

Suresh

 

 

 

New Member

When I call from my cell I

When I call from my cell I see the +1702401XXXX, I want the +1 dropped and only show the 702401XXX

to have the caller ID drop

to have the caller ID drop the +1 and only show the 9 digit phone number?

 

as I told you need

for incoming calling number

1. incoming translation rule

2. incoming traslation profile

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