Yes, this is a Cisco Gateway. We're using two 3925. When the calls are originated by us, the timestamp is still 2 hours behind which I find weird. When receiving requests from our SIP provider there is no Date header present in the initial INVITE. When we send the 100 Trying back, that's when a Date header is added.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...