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sip dialpeer redundancy and redirect

Hi all.

We have a CVP and a voice gateway with the following configuration(with some omitted output):

voice service voip

allow-connections sip to sip

sip

!

!

voice class codec 1

codec preference 1 g711alaw

codec preference 2 g711ulaw

codec preference 3 g729r8

!

!

!

voice-port 0/0/0:15

translation-profile incoming incoming

cptone IT

timeouts interdigit 5

timeouts wait-release 5

!

!

!

!

!

dial-peer voice 1 pots

destination-pattern 0T

direct-inward-dial

port 0/0/0:15

!

dial-peer voice 31000 voip

description to WVR

destination-pattern 31...

voice-class codec 1

session protocol sipv2

session target ipv4:10.232.117.207

session transport udp

dtmf-relay rtp-nte

no vad

!

dial-peer voice 20001 voip

description Test (unavailable CCM)

preference 2

destination-pattern 2....

voice-class codec 1

session protocol sipv2

session target ipv4:10.233.233.233

session transport udp

dtmf-relay rtp-nte

no vad

!

dial-peer voice 20002 voip

description Call Manager Phones

preference 1

destination-pattern 2....

voice-class codec 1

session protocol sipv2

session target ipv4:10.232.117.204

session transport udp

dtmf-relay rtp-nte

no vad

!

retry invite 3

retry response 3

retry bye 3

retry cancel 3

An incoming call is sent to the IVR (matching dial-peer 31000)

The system checks for an available agent an then send a "refer" to the VG with the agnet directory number.

The voice gateway send the call matching the first voip dialpeer available and not the one with the best preference (in our case 20001 instead of 20002).

How can we modify our config in order to send a call to a preferred dialpeer?

Many Thanks in advance

Regards

Carlo

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1 REPLY
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Re: sip dialpeer redundancy and redirect

Check the bug:

CSCse20811: preference is not being applied to dialplan dialpeer

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