We are running three CCM on 8.0.3 and two Unity Connections on 8.0.3. When we dial a particular number from an outside line it doesn't pick up and play the greeting. I ran debug ccsip mes on the CUBE (we have two) from different phones and I got different errors and logs. I also ran it by Verizon who is our SIP host and they came up with a 503 "service unavailable error. I've attached the logs from the different calls. Can anyone help me figure out how to fix it? The number is on our SIP platform through Verizon and is configured as a valid DN in CUCM with a corresponding translation pattern. I checked the CUBEs and both have all three CUCM IP's in the CCM group and all three are in the CCM group in CUCM.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...