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SIP Phone 8961 Not Registering with Extension Mobility

Hello Forum!

First time asking for help here and new to cisco debugging, so please be patient with me.

My problem is that I have a Cisco SIP Phone 8961 that I need to be working with Extension Mobility. It's not working. It does work though if not using Extension Mobility.

THis is the message status with debug tftp events

Can you help me? I really need this to work with Extension Mobility. And I don't know what the next step is.

Thank You  in Advance

000162: *Jul 17 11:43:16.629 CCS: TFTP: Looking for CTLSEP64D814A52CFF.tlv

000163: *Jul 17 11:43:16.729 CCS: TFTP: Looking for ITLSEP64D814A52CFF.tlv

000164: *Jul 17 11:43:16.821 CCS: TFTP: Looking for ITLFile.tlv

000165: *Jul 17 11:43:17.121 CCS: TFTP: Looking for SEP64D814A52CFF.cnf.xml

000166: *Jul 17 11:43:17.121 CCS: TFTP: Opened flash:/its/SEP64D814A52CFF.cnf.xml, fd 4, size 4690 for process 256

000167: *Jul 17 11:43:17.133 CCS: TFTP: Finished flash:/its/SEP64D814A52CFF.cnf.xml, time 00:00:00 for process 256

This is the voice register config

voice register global

mode cme

source-address 10.50.8.1 port 5060

max-dn 3

max-pool 3

load 8961 sip8961.9-3-2SR1-1

timezone 12

url authentication https://10.50.8.1/CCMCIP/authenticate.asp mobility mobility

tftp-path flash:

create profile sync 0179923848141005

user-locale ES load CME-locale-es_ES-Spanish-9.5.2.6.tar

And this is the pool config

!

voice register dn  1

number 2601

name Pablo

label Pablo

!

voice register pool  1

logout-profile 1

id mac 64D8.14A5.2CFF

type 8961

no vad

!

voice logout-profile 1

user default password 1234

number 2699 type normal

voice user-profile 1

max-idle-time 300

user pablo password 123456

number 2601 type normal

3 REPLIES
Bronze

SIP Phone 8961 Not Registering with Extension Mobility

Which version of CME do you have?

In 9.x loads the web server is turned off on phones, have you try adding: service phone webAccess 0

--
-Mark Turpin

-- -Mark Turpin
Bronze

SIP Phone 8961 Not Registering with Extension Mobility

Plus I skipped over noticing this, you don't have a user-profile configured.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmemobl.html#wp1162977

Also, on your logout profile, try assigning a DN.  I have not used a logout profile that did not have a number so I cannot speak to whether that should work.

-- -Mark Turpin
New Member

SIP Phone 8961 Not Registering with Extension Mobility

Which version of CME do you have?

In 9.x loads the web server is turned off on phones, have you try adding: service phone webAccess 0

The sh version show the following,

Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.3(2)T, RELEASE SOFTWARE (fc3)

I just did what you suggested, and no results. I thought this was for SCCP Phone and no SIP phone. Plus this option doesnt appear on voice register global.

Also I must mention, this configuration works with Extension mobility with a SCCP 6921 Cisco Phone. It must be something with the ocnfiguracion of Extensioin mobility in the phone or a tftp binding maybe? I don't know.

Mark Turpin escribió:

Plus I skipped over noticing this, you don't have a user-profile configured.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmemobl.html#wp1162977

Also, on your logout profile, try assigning a DN.  I have not used a logout profile that did not have a number so I cannot speak to whether that should work.

  1. Sorry about that, but I do, here it is. I edited already on the first post
  2. Sorry that was another error on the logout profile, the umebr is 2699 type normal
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