08-27-2012 02:07 PM - edited 03-16-2019 12:54 PM
I have 17 phones model 9971 registered on CME.
I have tried to use default button template and a specific template for the voice register pool <x> but the option of pickup or group-pickup doesn´t apear on screen of the phones.
I have tried to use a softkey as a feature button, but when I press this option the receive a occupied signal. I saw also this message on CME when this button is pressed.
"imageattr parse payload numtok not foundimageattr payload found, specific is 255"
This messages apears after I enable the Telephony-Service to offer MOH to phones.
My configurations about this problems is bellow:
voice register template 1
softkeys hold Newcall Resume
softkeys idle Newcall Redial Pickup Cfwdall
softkeys ringIn Answer DND
softkeys seized Endcall Redial Pickup Cfwdall
softkeys connected Endcall Hold Confrn Park
softkeys remote-in-use Newcall Barge cBarge
voice register pool 1
id mac A456.30BA.005A
feature-button 13 PickUp
type 9971
number 1 dn 1
template 1
Anyone could help me?
08-27-2012 05:08 PM
Hello Fabio
•SIP phones that do not support the PickUp and GpickUp soft keys must use feature access codes (FACs) to access these features.
•Different directory numbers with the same extension number must have the same Pickup configuration.
•A directory number can be assigned to only one pickup group.
•Pickup group numbers can vary in length, but must have unique leading digits. For example, if you configure group number 17, you cannot also configure group number 177. Otherwise a pickup in group 17 is always triggered before the user can enter the final 7 for 177.
•Calls from H.323 trunks are not supported on SIP phones.
Check this out:
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03-05-2013 11:35 PM
Has anybody solve reach to soultion on the upper case .
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