This is a CCM6.0 pub/sub environment with a 2821 connected to a dual T1 multilink connection configured for SIP trunks. Everything has been turned up and seems to be working except that an inbound call on a SIP trunk will be dropped when put on hold. Internal calls are not dropped when put on hold, only the SIP trunked ones. Any ideas?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...