Hello everyone--i've got a client with a SIP trunk, running through CUBE. After a painful process of getting the AA to work properly after the migration, they are having MoH issues now. What's happening is internal users hear ringback, MoH, etc. fine; external users on the SIP trunk hear dead silence. Any suggestions?
That does help, and yes it is callmanager. It's actually Business Edition, if that makes a difference. The MoH streams do not appear to be enabled for multicast, either, at least from what I can tell they don’t. I'm still trying to learn as I go...
Typically this error message is indicating "no resources available" to make the call. This could be due to a number of reasons, such as MTP, media resources, region settings, etc... Check your MRG config, I believe it is because a transcoder is failing to be allocated. Internal callers what are their regions set for? I assume they are using G.711 within region. Try and change the voice class codec on the gateway to codec preference 1 g711ulaw and test. If calls work you know that is where your problem is.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...