Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

SIP Wifi phone registering problems


We are trying to register WIP330 (Wifi SIP Phone of Linksys) to Callmanager 7.0.1, but without success :-(

We have configured it as a Third-Party SIP Device (Advanced), and he have created a user with a user ID equal to the DN, because it seems it does not support an authorization ID (digest user), as it explains the config guide

We have no problem registering other third-party SIP Phones like X-lite (it uses digest user with authentication enabled)

Comparing the traces of the registration of WIP330 and X-lite, we think the problem should be in the difference here:


09/09/2009 16:24:25.982 CCM|SIPStationD(1,100,45,302), ,, PrimaryDN=10030, Convert UserId "10030" to deviceName|<<MASK::0020>


09/09/2009 16:23:13.019 CCM|SIPStationD(1,100,45,301), ,, PrimaryDN=10030, No instance ID or digest-auth, sending challenge.|::><LVL::Detailed><MASK::0020>

Callmanger knows how to convert extension number of XLITE to User ID to during the SIP Trying message, but it does not know how to do it with WIP330 and sends a challenge to the the Wifi SIP phone that it does not answer.

Does anyone been able to register Wifi Linksys phone? Do you know which can be the problem? Thank you very much!!

We attach the traces of the complete Registering of both devices