I need to know if this is either a software or hardware issue. In our office we have Shared Line Appearance on two phones. This issue is a bit hard to explain so I will try my best bare with me lol.
Two Extensions with SLA:
For example I have two extensions 2248 and 2249 a call will come through on the Secondary 2248 when the Primary 2248 is already on a call. When the Primary 2248 is done with their original call the Secondary 2248 is put on hold but the Primary 2248 does not see the call on hold therefore they cannot answer it. What would cause this type of issue?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...