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Smartnet on site support CON – OSP (C4P) 24

We have a project with a cluster CUCM abroad with CON – OSP (C4P) 24 Smartnet support contract.

With that support on site, in case of failure of a server, will the technician reload the configuration after the HW replacement?

Configs are locally in a NAS backuped.

Thank you

1 REPLY

Smartnet on site support CON – OSP (C4P) 24

Hi Jean-Luc,

These questions are best answered when the Contract is being bought, your Cisco Accounts team should know the details of the contract.

HTH

Manish

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