On my 7940 phone when I have a call on line 1 and a second call comes into my phone on line 2 I keep my soft key options "hold, transfer, etc" or my connected soft key template. However, I have a user who has a 7960 phone, when the user is on Line 1 and a second call comes into line 2 their connected soft key template goes away and she receives the ring in soft key template. My question is where do I change this feature so that the end users phone performs like mine, maintaining their original soft key template when a call comes in on the second line.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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