I have a very funny question, i don't like to post but i have to becz of my lazy manager
My manager wants missed and received calls menu beside new call and redial on the screen(first) which is always available, he is saying me i dont want to go by the long procedure <settings>directory>scroll down>received call etc,,etc, Is it can be configurable.????
By the way the undefined softkey is used for what ???
No, you only get to configure the softkey options you see, there's no option for directories under any softkey, nor can they be customized.
if this helps, please rate
To create a relative place holder for a softkey, add the Undefined softkey. This allows the softkey that you added to occupy the same softkey position in all call states.
The "undefined softkey" is just a way to leave a gap between other softkeys. Exmaple:
Without the "undefined softkey"
Redial Newcall CfwdALL
With the "underfined softkey"
Redial "BLANK SPACE" Newcall CfwdALL
ok i see,
This allows the softkey that you added to occupy the same softkey position in all call states.
the above line means in "connected" call states and in "off hook" call states i will get a space in between
By providing a space in between what cisco wants to proof. what is the use of that, that doesnt make any sense.
As the name defines it is undefined that means cisco should provide some way to customize the undefined key.
The "undefined softkey" is really for environments where users get easily confused by softkeys that can be used in mutliple states, being in different locations. The softkey could also be used as an empty space, for a future softkey to replace.
If the request is to reduce the number of button presses, I can offer two options: