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New Member

Softphone issue

we are able to call from softphone on Anyconnect vpn. After some time, we are not able to call. Everytime we need to reset the adapter and make a call. Please suggest how to troubleshoot further ASAP

 

Thanks

2 REPLIES
Hall of Fame Super Silver

Is this happening to only one

Is this happening to only one user or multiple users?

 

Chris

New Member

Hi Chris,This is happening

Hi Chris,

This is happening for multiple users.

As we are using ip based routing for Anyconnect vpn, it is not required to open any ports, I guess. 

 

Correct me if i'm wrong.

 

Thanks

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